Experienced Administrative Assistant/Customer Service Representative – Facility Support & Event Coordination
At arenaflex, we're on a mission to deliver exceptional support services that exceed our clients' expectations. As an Administrative Assistant/Customer Service Representative, you'll play a vital role in ensuring the smooth operation of our facilities and providing top-notch customer service to our clients. If you're a detail-oriented, organized, and communicative individual with a passion for delivering exceptional results, we want to hear from you!
About arenaflex
arenaflex is a leading provider of innovative staffing solutions, dedicated to connecting talented individuals with exciting opportunities in various industries. Our team is passionate about fostering a culture of excellence, collaboration, and growth, and we're committed to making a positive impact in our communities.
Job Summary
We're seeking an experienced Administrative Assistant/Customer Service Representative to join our team in Los Angeles, CA. As a key member of our support staff, you'll be responsible for providing exceptional customer service, coordinating facility operations, and ensuring the smooth execution of events and meetings. If you're a motivated, organized, and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply.
Responsibilities
* Provide exceptional customer service to clients, responding to inquiries, resolving issues, and ensuring complete satisfaction
- Coordinate facility operations, including mailroom duties, conference room set-ups, and event logistics
- Assist with office moves, furniture setup, and other tasks as required
- Develop and maintain strong relationships with clients, colleagues, and stakeholders
- Utilize Microsoft Office software to complete tasks and assignments in a timely and efficient manner
- Maintain accurate records, reports, and documentation as required
- Collaborate with team members to achieve shared goals and objectives
- Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
* High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent customer service skills, with a focus on delivering exceptional results and exceeding client expectations
- Good organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Intermediate level user of Microsoft Office software, with experience in Word, Excel, and Outlook
- Ability to work in a fast-paced environment, with moderate to heavy demands depending on the services required for the job or customer request
- Physical demands include walking, standing, bending, reaching, lifting, or carrying objects (up to 70 lbs.); moderate dexterity required
Working Conditions
* Typically works in an office environment, with occasional travel to client sites or events
- May be required to work evenings, weekends, or flexible hours to meet client needs
- Must be able to lift, carry, and move objects (up to 70 lbs.) as required
Benefits
* Competitive hourly rate: $19.50 - $26.00 per hour
- Comprehensive benefits package, including:
+ 401(k) retirement plan + Dental insurance + Health insurance + Paid time off + Referral program + Vision insurance
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Schedule
* 8-hour shift, Monday to Friday
- Evening shift and weekend work may be required as needed
- Flexible scheduling to meet client needs
Application Requirements
* Basic Microsoft knowledge and experience required
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Customer service experience: 1 year (preferred)
- Administration experience: 1 year (preferred)
How to Apply
If you're a motivated, organized, and customer-focused individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job