Experienced Customer Service Specialist – Government and Corporate Affairs

Are you ready to embark on a thrilling journey that combines your passion for customer service with your desire to make a meaningful impact in the world of government and corporate affairs? Look no further than arenaflex, a dynamic and forward-thinking organization that values innovation, inclusivity, and excellence. As a key member of our Corporate Affairs Team within the Government Affairs Division, you'll have the opportunity to promote and sell air travel, resolve customer complaints, and communicate with customers in a mutually beneficial manner.

Why You'll Love This Job

At arenaflex, we're committed to creating a work environment that's as exciting as it is rewarding. As a Customer Service Specialist, you'll be part of a team that's dedicated to delivering exceptional customer experiences, navigating complex government and corporate affairs, and driving business growth. Here are just a few reasons why you'll love this job:

• Be part of a dynamic team: Join our Corporate Affairs Team and contribute to the success of arenaflex's Government Affairs Division.
• Promote and sell air travel: Share your passion for travel and promote arenaflex's services to customers, helping to drive business growth and revenue.
• Resolve customer complaints: Use your excellent communication and problem-solving skills to resolve customer complaints and issues in a mutually beneficial manner.
• Communicate with customers: Build strong relationships with customers through phone, email, and in-person interactions, providing them with accurate and timely information.
• Stay up-to-date on industry developments: Stay informed about new rules, policies, and procedures that affect customers, and communicate this information in a clear and concise manner.

All You'll Need for Success

To excel in this role, you'll need:

• Minimum Qualifications:

+ Bachelor's degree in a relevant field or equivalent experience/training

• Preferred Qualifications:

+ Relevant experience in customer service, sales, or a related field

• Essential Skills:

+ Excellent leadership, organizational, and customer contact skills + Knowledge of Native SABRE + Ability to be resourceful and creative at immediate problem resolution + High level of initiative, exercise good judgment, and be dependable + Satisfactory attendance required

• Preferred Skills:

+ Experience working in a fast-paced, dynamic environment + Strong communication and interpersonal skills + Ability to work independently and as part of a team

What You'll Get

At arenaflex, we're committed to providing our employees with a comprehensive benefits package that includes:

• Travel Perks: Enjoy access to over 365 destinations on more than 6,800 daily flights across our global network, perfect for exploring the world and experiencing new cultures.
• Health Benefits: Receive comprehensive health, dental, prescription, and vision benefits, as well as virtual doctor visits, flexible spending accounts, and more.
• Wellness Programs: Take advantage of our wellness programs, which provide you with the tools, resources, and support you need to be the best version of yourself.
• 401(k) Program: Participate in our 401(k) program, which includes employer contributions after one year of service.

Inclusion and Diversity at arenaflex

At arenaflex, we believe that diversity and inclusion are the foundation of a dynamic and successful workforce. Our 20+ Employee Business Resource Groups are dedicated to connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment that meets and exceeds the needs of our diverse world.

Join the arenaflex Team

If you're passionate about customer service, government and corporate affairs, and making a meaningful impact in the world, we want to hear from you. Apply now to become a part of our dynamic team and embark on a thrilling journey that combines your skills, experience, and passion with the excitement and rewards of working at arenaflex. Apply Now! Apply for this job