Experienced Customer Acquisition Specialist – B2B Sales and Customer Experience

Join arenaflex, a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging. Are you looking for a career change with a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Do you want to join a team of passionate individuals who are dedicated to providing outstanding customer experiences? Then the Customer Acquisition Specialist position at arenaflex is just the right place for you!

About arenaflex

arenaflex is a global organization that helps the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. We're a diverse team of over 70 nationalities, united by our passion for delivering outstanding customer experiences. Our company culture is built on the principles of inclusivity, respect, and empathy, and we're committed to creating a workplace where everyone feels valued and supported.

Career Growth and Personal Development

This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at arenaflex, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What You Will Do in This Role

As a Customer Acquisition Specialist, you'll:

• Work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients' products/services.
• Manage a high volume of customer engagements via phone and email with a focus on meeting customer needs.
• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements.
• Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage.
• Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date.
• Undertake sales motions which may or may not include lead generation, lead conversion, health checks, and/or renewing contracts.
• Deliver expert customer experiences... always with a smile.

Your Qualifications

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist roles include:

• 1+ years of experience working in a corporate or B2B sales capacity (preferred).
• Prior success in achieving personal and team sales quota/goals.
• Experience in high-volume calling and learning new technologies.
• Having a coachable and adaptable attitude, with excellent knowledge of MS Office programs.
• Experience working with Salesforce.com or similar CRM.
• Must reside in the United States or have a valid U.S. address for residence.

What's in It for You

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our employees, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

• Starting wage ranges from $15.00/hr to $18.00/hr plus incentives
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• A range of other perks and benefits.

Reimagine the Best Version of You!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Location:

USA, TN, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job