Experienced Customer Service & Sales Representatives – Work from Home Opportunity

At arenaflex, we're on a mission to make people's lives simpler, faster, and safer by delivering exceptional customer experiences. As a global digital business services company, we're passionate about helping the world's best brands streamline their business in meaningful and sustainable ways. With a global scale and local presence, we're committed to being a force of good in supporting our communities, our clients, and the environment.

Benefits of Working with arenaflex

We're proud to offer a range of benefits that make us a great place to work. These include:

• Paid Training: We invest in our employees' development and provide comprehensive training to ensure they have the skills and knowledge needed to succeed.
• Competitive Wages: We offer competitive salaries that reflect the value we place on our employees' hard work and dedication.
• Full Benefits: Our benefits package includes medical, dental, vision, 401k, and more to ensure our employees have the support they need to thrive.
• Paid Time Off: We believe in work-life balance and offer paid time off to allow our employees to recharge and spend time with loved ones.
• Employee Wellness and Engagement Programs: We're committed to creating a healthy and supportive work environment that encourages employee well-being and engagement.

Teleperformance and You

At arenaflex, we're passionate about making a difference in people's lives. We believe that by working together, we can create a better future for ourselves, our communities, and the world. As a Customer Service & Sales Representative, you'll be at the forefront of this mission, working with customers to resolve their questions, issues, and concerns.

Responsibilities

As a Customer Service & Sales Representative, you'll be responsible for:

• Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or possible processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues
• Meeting sales objectives as defined

Qualifications

We're looking for fearless people who are inspired to deliver only the best in all that we do. To be successful in this role, you'll need:

• 6 months of customer service experience
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of call center experience (preferred)
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
• 6 months of sales experience (minimum)
• Ability to work independently
• Ability to work in a constantly changing and fast-paced environment
• Ability to stay composed and objective
• Strong listening skills
• Superior negotiating skills

Work from Home Requirements

To work from home, you'll need:

• Internet Requirements:
• Minimum subscribed download rate equal to or exceeds 15.0 Mbps
• Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
• ISP must have no packet loss and ping under 50ms
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
• Proof of internet speed required
• Clean and quiet workspace

Be Part of Our arenaflex Family

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance.

Join Our Team

If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we want to hear from you. Apply now to become a part of our arenaflex team and start your journey towards a rewarding and challenging career. Apply Job! Apply for this job