Application Engineer - ASEAN Region (Remote)
Mecademic develops compact, precise, and innovative robotic automation solutions for the electronics and life sciences sectors. Our ultra-compact robotic arms are used worldwide by OEMs, system integrators, and end-users for tasks requiring precision and reliability in automation. Your Role We are seeking a highly skilled Application Engineer to be the technical expert for Mecademic's robotic solutions in the ASEAN market. This crucial, hands-on role provides in-depth technical support and demonstrations, ensuring the successful deployment and optimization of our ultra-compact robots for engineers and system integrators across the region. Your Main Responsibilities Technical Support & Application Development: ● Work directly with engineers, developers, and integrators who are testing, coding, and implementing the robots. ● Handle objections and propose solutions to overcome technical and operational challenges. ● Answer technical questions and resolve issues related to product functionality and integration, and conduct product demonstrations. ● Create and document PoC (proof-of-concepts) projects that help customers evaluate Mecademic robots in their applications. ● Provide expert advice and guidance regarding our robot technology to help customers optimize their projects. ● Conduct training sessions to empower customers to use the robots effectively. ● Develop resources (e.g., FAQs, guides) to assist customers during the integration process. ● Utilize CRM tools to manage customer relationships. Global Representation: ● Travel within the ASEAN Region to represent Mecademic at trade fairs, partner events, and customer sites. ● On a case by case basis some travel may be required to India and/or China. ● Act as a technical ambassador, engaging with engineers, integrators, and clients to promote and support Mecademic’s robotic solutions. Your Profile You hold a Bachelor's degree in Electrical, Méchanical, Computer, Mechatronics Engineering, and have proven experience in a similar role, ideally in the robotics or automation field. Fluency in English is required. Proficiency in Malay, Vietnamese or Mandarin is a significant advantage for daily client communication. Your Technical Skills: ● Solid understanding of industrial automation concepts, including robot kinematics, controllers, sensors, and safety systems. ● Proficient in CAD software for mechanical and electrical design (e.g., SolidWorks). ● Experience with robot simulators and PLCs is highly desirable. ● Strong programming ability, ideally in Python, with hands-on experience using APIs and version control systems (e.g., Git) is highly desirable. ● Excellent communicator, capable of translating complex technical information into accessible content. ● Customer-focused mindset with a collaborative spirit for cross-functional work. ● Detail-oriented with the ability to manage multiple tasks and priorities. ● Experience organizing logistics for technical events or equipment deployments is a plus. Job Conditions Full-time permanent remote position, to be filled as soon as possible Ability to travel frequently across the ASEAN region to meet clients and partners Compensation based on profile and experience. Requires living in the ASEAN region (ideally Malaysia) and having a valid work permit Why Mecademic? Join a team that values innovation, collaboration, and a relentless pursuit of excellence. At Mecademic, you'll play a pivotal role in shaping the future of automation in the Midwest and beyond, with the opportunity to manage some of the region's largest and most important industrial accounts. Apply To This Job