Copy of Senior Tax Manager

About the role At Hopper, we’re redefining how people travel by building the most customer-friendly and transparent travel marketplace. With rapid global expansion and a complex mix of products, transactions, and jurisdictions; tax compliance and planning are critical to our success. We’re looking for a Senior Tax Manager to take ownership of North American (U.S. and Canada) federal, state and local tax compliance, reporting, and planning. You will support our monthly provisions, coordinate with external advisors, and help scale the company’s tax processes as we grow. This role is perfect for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to help shape the tax function at a late-stage, high-growth startup. What you'll do

• Lead end-to-end indirect tax compliance across all North American filings, including sales, hotel/lodging, GST/HST/QST, gross receipts, and excise — covering registrations, taxability decisions, payments, and reconciliations
• Prepare and review US and Canadian federal, state, and provincial income tax returns, estimated payments, and extensions
• Partner with engineering and product teams to identify qualifying R&D activities and prepare defensible US (Form 6765) and Canadian SR&ED (T661/T2SCH31) claims
• Coordinate with external advisors (including Avalara and accounting firms) and support responses to federal, state, and local audits — managing IDRs, data pulls, substantiation, and auditor interfaces
• Prepare monthly indirect tax provisions and support the annual income tax provision under ASC 450 and ASC 740
• Monitor legislative changes in tax law and assess implications for Hopper's business in partnership with Legal
• Collaborate with Finance, Legal, and Hotel teams on new product launches, nexus analysis, and tax-efficient structuring
• Work directly with the Tax Engineering team to implement and QA tax logic changes, ensuring accurate tax determination across complex booking flows
• Build and maintain scalable compliance processes, documentation, and controls as Hopper expands into new jurisdictions

An ideal candidate has

• 4–7+ years of US state and local tax experience, including transaction taxes for a digital marketplace, with a mix of public accounting (Big 4 or regional firm) and in-house experience
• Demonstrated experience with Canadian indirect tax (GST/HST/QST) and provincial income tax compliance
• Strong knowledge of ASC 450 and working knowledge of ASC 740
• Hands-on experience partnering with product and engineering teams on tax logic, automation, or system implementation
• Experience with Avalara and NetSuite; proficiency in Excel; SQL or Google BigQuery familiarity is a plus
• A CPA designation or Master's in Tax (preferred); Bachelor's in Accounting, Finance, or a related field required
• Lodging or travel-related tax experience is a strong asset
• Comfort operating in a fast-paced, ambiguous environment with a problem-solving, build-it-from-scratch mindset

More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth:

• Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS channels every year.
• Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
• Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
• Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
• Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company. We have raised over $750 million USD of private capital and are backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. #LI-REMOTE Apply tot his job Apply To this Job