Bookkeeping Manager

About the position Achen Henderson (AH) is seeking an experienced, detail‑driven Bookkeeping Manager to join our fast‑growing GURU bookkeeping team. This is a long‑term opportunity for professionals who value meaningful client ownership, enjoy leading and overseeing bookkeepers on assigned client files, and want to work in a modern, cloud‑based accounting environment. This role is ideally in‑office during the onboarding and training period to ensure a strong start and seamless integration with our team and systems. After successful onboarding and demonstrated performance, a hybrid or remote arrangement may be considered based on team needs and alignment with AH standards. Fully remote may also be available for exceptional candidates. As a Bookkeeping Manager, you will manage a small, dedicated book of 15–30 clients, while also reviewing and overseeing the work of bookkeepers supporting those files. This role works closely with and supports the Director of Bookkeeping, who provides department‑level leadership, technology oversight, and operational direction. As a Bookkeeping Manager, your work will focus on client ownership, quality control, and providing direction to bookkeepers working on your assigned files.

Responsibilities

• Serve as the primary point of contact for a portfolio of 15–30 clients , ensuring clear communication, well‑managed expectations, and exceptional client service.
• Lead regular client meetings and maintain strong, professional relationships.
• Lead full‑cycle bookkeeping for a subset of clients while overseeing and reviewing the bookkeeping work completed by team members across your full client group. Responsibilities include month‑end close, reconciliations, clean‑ups, and preparation of accurate financial reports.
• Prepare complete and accurate year‑end files , and coordinate with the tax team on T2s, GST/HST, payroll, and required adjustments to ensure seamless year‑end processing.
• Apply strong accounting controls to maintain clean, consistent, and well‑documented client books, ensuring accuracy, reliability, and adherence to AH standards.
• Review and approve the work completed by bookkeepers on your assigned client files, ensuring accuracy, completeness, and full adherence to AH standards and processes.
• Support the hiring, onboarding, and training of new bookkeepers , helping them integrate smoothly into AH’s systems, tools, and expectations.
• Provide ongoing coaching, clarification, and guidance to bookkeepers to strengthen their technical skills, judgment, and overall performance.
• Conduct regular check‑ins with bookkeepers and participate in quarterly performance reviews to support development, address challenges, and maintain accountability.
• Ensure that all deliverables for your client portfolio are completed on time , following established workflows and maintaining AH’s high-quality service standards.
• Identify file‑specific risks or issues early , resolving what you can and escalating broader or systemic concerns to the Director of Bookkeeping when necessary.
• Collaborate closely with the GURU Bookkeeping team on client deliverables, historical clean‑ups, and cloud‑based migrations to ensure smooth transitions and high‑quality outcomes.
• Lead the onboarding of new clients by setting up and documenting workflows, integrations, and systems using AH’s cloud tools, and manage the seamless handoff to a bookkeeper once the file is running smoothly.
• Assist with scoping and renewals for new and existing clients, ensuring service levels, pricing, and expectations remain aligned.
• Respond to file‑specific bookkeeping and accounting questions, and escalate cross‑team technical or capacity issues where appropriate.
• Recommend process improvements to the Director when recurring issues, inefficiencies, or system gaps are identified, contributing to continuous improvement across the department.
• Collaborate closely with bookkeepers, the tax team, and firm leadership to deliver seamless, high‑quality service across all client engagements.
• Communicate proactively with the Director of Bookkeeping regarding capacity, emerging risks, client status, and any support needed to maintain service excellence.

Requirements

• 10+ years of bookkeeping experience, ideally in public practice
• Ability to work accurately and independently within defined systems
• Strong knowledge of Canadian small-business tax (GST/HST, payroll, year-end prep)
• Experience with CRA portals and filings (T4/T5/T5018)
• Proven ability to manage client relationships and collaborate across teams
• Strong understanding of accounting controls and cleanup processes
• Proficiency in cloud tools (Xero, QBO, Dext, Hubdoc)
• Highly organized, proactive, and excellent communicator

Nice-to-haves

• Experience working in a multidisciplinary environment
• Experience with fractional controllership or CFO services such as cash flow reporting, forecasting and budgeting

Benefits

• Full remote position within Canada
• Ownership of a dedicated portfolio of 15-30 clients
• Strong support from the GURU Bookkeeping team, tax advisors, and workflow systems
• Comprehensive onboarding and training to help you be successful quickly

Apply tot his job Apply To this Job