Master Data Governance (MDG) Manager

The Finance Master Data Manager has overall responsibility for the delivery, governance and continuous improvement of Finance Master Data across Capita, ensuring master data is controlled, accurate, consistent, auditable and fit for purpose. The role leads Finance MDG service delivery (quality, timelines and cost), working with Group/Divisional Finance, SAP teams, and control functions to improve data quality through cleansing, enrichment and quality monitoring, and to ensure compliance with standards and control requirements The role governs Finance Master Data mastered in SAP ECC6 and systems consuming the same data, including

• Cost Centres & Org Unit (1:1)
• Profit Centres and attributes
• Profit Centre Hierarchy & Org Unit Structure (1:1)
• GL Accounts & Hierarchy

Job title: Master Data Governance (MDG) Manager Job Description: Own end‑to‑end Finance MDG service delivery: throughput, quality, SLA adherence, cost-to-serve and stakeholder satisfaction. Lead and develop a high‑performing MDG capability (MDG / CoE / Data Quality teams as applicable), ensuring appropriate skills and resourcing to meet business demand. Define and track MDG objectives and KPIs, using operational dashboards and reporting to drive performance and continuous improvement. Implement and maintain the Finance Master Data Standard, ensuring consistent governance and application of agreed controls and processes across the organisation. Maintain governance principles and checklists used for onboarding new objects/fields and integration projects (MDG governance and integration frameworks Ensure controls evidence is available and auditable, supporting internal control testing and assurance activity where relevant. (The Finance MDG controls process is documented with defined roles and contacts.) Establish and maintain data quality standards and hygiene processes; coordinate cleansing/enrichment activities and root cause remediation of recurring data issues. Drive scheduled and ad‑hoc data quality inspections and exception reporting to identify gaps, duplication and control failures, escalating where required. Own Finance Master Data request processes and user guidance, ensuring requests are properly authorised and executed through the standard workflow. Manage and maintain the operational tooling used for Finance master data collection and automation (including the BTP forms guidance and downstream workflow integration). Provide input to conceptual/logical structures and hierarchies for Finance master data, ensuring structures support business reporting, controls and operational requirements. Partner with Group Finance, Divisional Finance and Finance Operations to embed the Finance data management strategy and improve adoption of standardised master data practices. Coordinate across Technology/SAP teams, control functions, and Data Governance to ensure aligned delivery (including change control, approvals, and communications) Location: Mumbai, India Time Type: Full time Contract Type: Permanent Apply To This Job