Experienced Full Stack Customer Sales Executive – Digital Commerce & E-commerce Strategy Development

Job Summary:

We are seeking an experienced and results-driven Customer Sales Executive to join our arenaflex team, responsible for driving the strategic direction and growth of our Amazon Protein business. As a key member of our Digital Commerce team, you will be responsible for developing and executing plans to achieve exceptional sales, share, and profit results. If you have a passion for digital marketing, customer relationship management, and leadership, we encourage you to apply for this exciting opportunity.

About arenaflex:

arenaflex is a leading global company that is committed to delivering exceptional customer experiences through innovative digital solutions. Our team is passionate about staying ahead of the curve in the rapidly evolving world of e-commerce, and we are looking for talented individuals who share our vision. As a remote employee, you will have the flexibility to work from anywhere, while being part of a dynamic and collaborative team.

Key Responsibilities:

As a Customer Sales Executive, you will be responsible for:

• Developing and executing strategic roadmaps to drive growth and profitability for our Amazon Protein business
• Collaborating with cross-functional teams to ensure successful integration and leverage of campaigns, media, and new product programs
• Coordinating and executing activities with virtually every function in the company to achieve pre-set goals, including portfolio management, innovation, and capability building
• Leading and directing the activities of outside suppliers, including content and ad agencies
• Developing and presenting recommendations to senior management, both educating and influencing how arenaflex can achieve its Digital Commerce vision
• Working closely with Protein leadership to align sales forecasts and ensure the business has the right level of brand and marketing support
• Travelling to customers and supporting conversations/negotiations with buying teams
• Educating the organization on the strategic importance of e-commerce and trends/developments within this rapidly evolving channel
• Using available data and insights to provide sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
• Owning the planning and execution of merchandising/marketing/promotional/content plans, crafted in close collaboration with brand/season, digital, shopper marketing, and sales teams
• Co-owning relationships with content development/creative agencies, ensuring creative content is optimized, impactful, and compliant with brand messaging
• Establishing business reporting/KPIs to ensure progress against objectives and communicating back to the organization
• Operational evangelist for assigned account(s), coordinating with cross-functional teams to ensure catalog accuracy, in-stock/forecasting reliability, new product set up, and sales planning
• Collaborating with IS, Digital Marketing, Insights, and Shopper Marketing teams to leverage insights and digital expertise to execute current year plans and build capabilities to advise and evolve customer relationships

Minimum Qualifications:

* Previous sales experience with direct management of a customer/retailer relationship, Amazon experience preferred but open to translatable experience

• Demonstrated P&L management with strong business judgment and decision-making skills, ability to identify, prioritize, and articulate high-impact initiatives
• Experience directly managing customers, including strengths in advising and negotiating
• Strong ability to work effectively in a matrix environment
• Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships
• Proven leadership skills
• Strong knowledge and experience managing digital customers, media, and creative development, SEO, and e-commerce merchandising preferred but open to translatable experience
• Proven ability to translate insights into sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
• Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels
• Aptitude for problem-solving/quick learning
• Positive attitude and high level of energy

Preferred Qualifications:

* MBA or equivalent preferred

• 5+ years of experience managing a P&L or Digital Commerce business, CPG background preferred
• Strong knowledge of e-commerce trends and developments
• Experience with digital marketing, SEO, and e-commerce merchandising
• Proven track record of driving sales, share, and profit growth

What We Offer:

* Competitive salary and bonus structure

• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) matching program
• Flexible remote work arrangement
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and results-driven individual with a passion for digital marketing and customer relationship management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. Apply for this job