Senior Sales Operations Representative – Commercial Enterprise West
Job Description:
- Provide operational assistance to account managers, and field sales coworkers with quote creation and order processing
- Ensure all government, customer and seller requirements are followed on orders
- Works closely with appropriate Services and Project Management team(s) on large projects
- Responsible for order management coordination on all customer rollouts
- Provide consistent status updates for orders, quotes, or other requests to sales coworkers
- Proactive interaction with customers to provide order status updates, quotes or other requests as needed
- Prepare and distribute product configurations and customer quotes utilizing online tools and CDW resources
- Promptly process orders via SPS (Sales Productivity Suite) and AS400 systems
- Manage bids entry, amend, and win bids in the Bid Router
- Facilitate and follow up on Customer Relations/ServiceNow Request
Requirements:
- 2+ years experience within Operations or Sales
- Associate degree or relevant experience
- Proficient in Microsoft Office applications
- Excellent communication skills, both oral and written
- Effective interpersonal skills
- Ability to develop trusted relationships with customers and coworkers
- Ability to balance multiple priorities simultaneously
- Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve
- Demonstrated ability to deliver exceptional customer interactions
- Proven ability to undertake and successfully complete special projects
Benefits:
- Annual bonus target of $30,000 subject to terms and conditions of plan
- Flexible work arrangements
- Professional development opportunities
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