Records Management Assistant

About the position Record Management Assistant People Incorporated Mental Health Services is seeking a Record Management Assistant to join our Legal and compliance department. The Record Management Assistant is responsible for executing administrative duties related to medical record requests and record management for the organization with minimal supervision and for ensuring compliance with privacy laws and policies. Key responsibility includes tracking and responding to record requests as appropriate under policy, procedure, and law; calculating applicable fees for record requests and invoicing external requestors; and ensuring that non-electronic records are filed and stored in an organized manner in accordance with the record retention schedule. Schedule: 1.0FTE, Full-Time, Monday-Friday 8:00am-4:30pm, hybrid schedule Location: People Incorporated Corporate Office: 3000 Ames Road Crossing, Eagan MN 55121 Hiring Range: $21.60 - 23.04, plus $1,000 hiring bonus for external applicants. Salary is variable on experience and qualifications. People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Responsibilities

• Serve as the first point of contact for all record requests
• Review, track, and respond to all internal and external requests for medical records from the electronic health record and record storage sites.
• Provide excellent customer service by timely responding to and completing all record requests in compliance with applicable laws and policies.
• Responsible for maintaining organized and efficient record management system and practices in accordance state and federal law, including HIPAA and the MN Health Records Act, and record management and tracking procedures identified by the organization.
• Develops and maintains spreadsheets, databases, correspondence/documents, and other resources that support the administration of record management duties
• Screen sensitive and confidential items to determine whether the item can be routinely handled and prepare appropriate response, or whether it needs to be reviewed by another party and direct the item to the appropriate party for review.

Requirements

• Associates in Arts degree.
• Minimum of two years of prior administrative support role experience.
• In lieu of an Associates in Arts degree and two years of experience, a high school diploma and four years of administrative experience may be substituted.

Nice-to-haves

• Bachelor of Arts degree.
• Prior records management experience in a legal or medical environment.
• Prior experience working with individuals who have mental illness.
• Prior administrative support experience within a not-for-profit environment.

Benefits

• Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs

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