Development Coordinator, Philanthropic Relations

Mass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. The Development Coordinator role involves providing administrative support to the Development Office, handling tasks such as calendar management, meeting coordination, and data entry to facilitate fundraising activities.

Responsibilities

• Manage the calendars of assigned individuals, keeping them free of scheduling conflicts
• Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed
• Write and/or edit documents, and interpret information necessary to draft responses as needed
• Attend to constituent phone and email inquiries, as needed
• Submit employee expenses and vendor invoices
• Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results
• Assist in the processing of charitable gifts and pledges, providing thorough backup information and documentation in a timely manner
• Assist with daily administrative activities
• Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts

Skills

• High school diploma or equivalent required
• 1-2 years of experience in a customer service or relationship-building role required
• Strong verbal and written communication skills
• Organizational, time management, problem solving and project management skills
• Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
• Attention to detail, creativity and strong work ethic
• Desire and motivation to learn about the organization and fundraising
• Awareness of personal work styles in self and others
• Adaptability and flexibility in times of shifting priorities
• Ability to work collaboratively with diverse audiences
• Mission driven
• Bachelor's degree preferred
• Competency using videoconferencing platforms (Zoom and Teams preferred)
• Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred)

Benefits

• Comprehensive benefits
• Career advancement opportunities
• Differentials
• Premiums and bonuses
• Recognition programs designed to celebrate your contributions and support your professional growth

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