Experienced Data Entry Clerk – Customer Service and Operations Support

At arenaflex, we're dedicated to providing top-notch electrical services to our residential customers in Atlantic and Cape May Counties, New Jersey. As a leading provider of electrical services, we're committed to excellence, and we're seeking a highly motivated and detail-oriented Data Entry Clerk to join our industry-leading team. As a Data Entry Clerk at arenaflex, you'll play a vital role in supporting our customer service and operations teams. You'll be responsible for accurately entering information into our computer system, generating work tickets, and providing exceptional customer service to our clients. If you're looking for a fun and rewarding career with a company that values its employees and offers substantial room for growth, we encourage you to apply.

About arenaflex

arenaflex is a licensed, bonded, and insured provider of residential electrical services based in Egg Harbor Township, New Jersey. Our team of qualified electricians are drug tested and background checked, and we take pride in wearing our arenaflex uniform when on a call. We're committed to providing exceptional service to our customers, and we're dedicated to building a team that shares our values.

Key Responsibilities

As a Data Entry Clerk at arenaflex, you'll be responsible for:

• Receiving and processing case information, including opening cases and identifying contents and customer order requests
• Accurately entering information into our computer system and generating work tickets
• Coding cases for data entry and making necessary changes to computer work tickets
• Scanning paperwork for electronic storage and looking up previous paperwork in files as needed
• Answering incoming calls and responding to customer emails
• Routing calls to the appropriate resource and processing orders, forms, and customer requests
• Understanding case flow schedules and operations
• Performing other duties as assigned by management

Qualifications

To be successful in this role, you'll need:

• Proficiency in relevant computer applications, including Labtrac
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication and comprehension skills
• Ability to read, write, speak, and understand English
• Strong attention to detail and multitasking skills
• Knowledge of dental anatomy and terminology is preferred

Skills and Competencies

To excel in this role, you'll need:

• Computer skills, including proficiency in relevant applications
• Excellent data entry and typing skills
• Basic software knowledge, including navigation of Labtrac
• Superior listening, verbal, and written communication and comprehension skills
• Ability to understand different script terminologies for case entry
• Strong attention to detail and multitasking skills
• Ability to work in a fast-paced environment and meet deadlines

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Clerk, you'll have opportunities to:

• Develop your skills and knowledge in customer service and operations
• Work with a team of experienced professionals who are dedicated to excellence
• Participate in ongoing training and development programs
• Take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that values teamwork, innovation, and customer satisfaction. We're committed to creating a positive and inclusive work culture that supports the well-being and success of our employees. As a Data Entry Clerk, you'll be part of a team that's dedicated to excellence and committed to making a difference in our community.

Compensation and Benefits

We offer a competitive compensation package, including:

• Hourly rate: $22.00 - $30.00 per hour
• Benefits:

+ 401(k) + Dental insurance + Health insurance + Paid time off + Vision insurance

• Supplemental pay types:

+ Bonus pay

• Schedule:

+ 8 hour shift + Day shift + Monday to Friday + Overtime

How to Apply

If you're a motivated and detail-oriented individual who is passionate about customer service and operations, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're dedicated to providing equal opportunities for employment and advancement. Apply for this job