Surveillance Case Manager
About Us
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description
Job Title: Surveillance Case Manager
Position Summary
Magna Legal Services is seeking a detail-oriented, experienced Surveillance Case Manager to join our dynamic investigations team. This role serves as a critical liaison between field investigators and clients, ensuring the efficient execution of surveillance operations and the timely delivery of investigative reports. Ideal candidates will bring a combination of investigative knowledge, client service skills, and a strong grasp of case management tools.
Key Responsibilities
- Conducting preliminary desktop investigation to prepare file for the field surveillance investigators
- Coordinating with surveillance investigators and providing updates to clients
- Reviewing surveillance videos and ensuring quality and consistency
- Prepare clear, concise reports based on investigative findings and surveillance review
Qualifications
- At least 5 years of directly relevant work experience (i.e., working as a surveillance case manager) or a bachelor’s degree in a relevant field such as Criminal Justice and 2 years of experience.
- Strong communication skills, including the ability to interact professionally with attorneys and legal personnel.
- Proficiency in investigative platforms, specifically Track-Ops.
- Tech-savvy, detail-oriented, and comfortable working independently in a fast-paced environment.
About Us
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description
Job Title: Surveillance Case Manager
Position Summary
Magna Legal Services is seeking a detail-oriented, experienced Surveillance Case Manager to join our dynamic investigations team. This role serves as a critical liaison between field investigators and clients, ensuring the efficient execution of surveillance operations and the timely delivery of investigative reports. Ideal candidates will bring a combination of investigative knowledge, client service skills, and a strong grasp of case management tools.
Key Responsibilities
- Conducting preliminary desktop investigation to prepare file for the field surveillance investigators
- Coordinating with surveillance investigators and providing updates to clients
- Reviewing surveillance videos and ensuring quality and consistency
- Prepare clear, concise reports based on investigative findings and surveillance review
Qualifications
- At least 5 years of directly relevant work experience (i.e., working as a surveillance case manager) or a bachelor’s degree in a relevant field such as Criminal Justice and 2 years of experience.
- Strong communication skills, including the ability to interact professionally with attorneys and legal personnel.
- Proficiency in investigative platforms, specifically Track-Ops.
- Tech-savvy, detail-oriented, and comfortable working independently in a fast-paced environment.
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.
Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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