Account Clerk III - Water Management Services

ABOUT THIS POSITION

The City of Phoenix Water Services Department (WSD), one of the nation's largest potable water utilities, treats and delivers safe, reliable drinking water to 1.5 million customers across approximately 540 square miles. Phoenix Water Services also manages the sewer collection system and treats wastewater for 2.5 million residents in metropolitan Phoenix.

WSD is currently looking for a detail-oriented and motivated Account Clerk III to join our Management Services division!

As an Account Clerk III, you'll play a key role in ensuring the financial accuracy and efficiency of our operations. Your day-to-day will include:

• Reviewing and validating invoices in our Vendor Invoice Management (VIM) system.
• Auditing scanned documents for accuracy and correcting discrepancies before payment.
• Reconciling vendor statements and managing records.
• Responding to inquiries from vendors, internal departments, and customers - both by phone and email.
• Conducting research to ensure accounts are accurate and up to date.

Schedule: Monday - Friday, 6:00am - 2:30pm. Telework up to 2 days a week per supervisor's discretion after initial training period.

IDEAL CANDIDATE

• Exceptional computer skills.
• Strong communication skills.
• Customer service face to face and over the phone 2+ years.
• Comfortable working in a heavy customer service environment.

SALARY

Pay Range: $21.02 to $31.06 per hour.

Hiring Range: $21.02 to $28.17 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 338. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

MINIMUM QUALIFICATIONS

• Three years of bookkeeping and clerical accounting experience; including experience in preparing financial reports, supplemented by courses in bookkeeping and accounting.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus experience in/with:

• Using SAP, SRM, or comparable enterprise resource management software.
• Microsoft Word and Excel.
• Purchasing.
• Providing training to internal staff.
• Working as a team lead/supervisor.
• Handling various transactions while working in a heavy customer service environment.
• Reconciling receivable and payable statements, reports, logs, and/or other documents.
• Performing highly detailed data entry in a fast-paced environment and maintaining/auditing records.

RECRUITMENT DATES

Recruitment closes April 15, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Account Clerk III, JC:01330, ID# 61354, 04/08/2026, USM, JG, Benefits:003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.