Experienced Seasonal Customer Support Technician for A.I. and Game Design Classes
Join arenaflex, a leading provider of innovative STEAM education, as a Seasonal Customer Support Technician for our summer classes focused on A.I., video game design, Unity 3D, app design, coding, ROBLOX, Minecraft, and more. This exciting opportunity is perfect for individuals who are passionate about technology, education, and customer support. As a Seasonal Customer Support Technician, you will play a vital role in providing outstanding support to our students, educators, and program directors, while also enhancing your skills in a supportive and fun environment.
About arenaflex
arenaflex is a dynamic and innovative company that is revolutionizing the way people learn about science, technology, engineering, arts, and mathematics (STEAM). Our mission is to provide high-quality education and training programs that inspire and empower individuals to become the next generation of leaders in these fields. With a focus on hands-on learning and real-world applications, our programs are designed to be engaging, interactive, and fun.
Company Culture and Environment
At arenaflex, we believe that a positive and supportive work environment is essential for success. Our team enjoys a laid-back dress code and outdoor workspaces in a hybrid working environment. We also offer a range of fun activities, including drone racing, and have access to a TV and arcade lounge for relaxation. Social events are optional and provide opportunities to connect with colleagues. Our team is passionate about what we do, and we're looking for like-minded individuals to join us.
Career Growth and Development Opportunities
As a Seasonal Customer Support Technician, you will have the opportunity to develop your skills and knowledge in a supportive and fun environment. Comprehensive training on software and company culture will be provided to enhance your skills and support your career development. We believe in investing in our employees and providing them with the tools and resources they need to succeed.
Detailed Benefits and Perks
* Flexible scheduling options to fit your needs
- Opportunities to engage in fun team activities, including drone racing
- Hybrid working arrangement with both remote and in-person work
- Comprehensive training on software and company culture
- Opportunities for career growth and development
Compensation and Benefits
* Hourly rate ranging from $15.50 to $20 based on experience and specialization
- Opportunities for bonuses and incentives
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program
Why you should apply for this position today
This is a fantastic opportunity to join a team that is passionate about revolutionizing STEAM education. You will play a vital role in supporting students and educators, while also enhancing your skills in a supportive and fun environment. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, then this is the perfect opportunity for you.
Skills
* Excellent written and oral communication skills
- Proficiency in modern web browsers and Windows OS
- Professional phone skills and calm demeanor in all situations
- Ability to work in a team with shared responsibilities
- Superior attention to detail and a positive, outgoing personality
- Experience with game & app development, Minecraft, CAD, and/or digital animation suites is a plus
- Esports experience in casting or playing is valued
Responsibilities
* Provide exceptional customer support via live chat, phone, and email
- Assist parents, students, teachers, and program directors with inquiries regarding student projects, software, curricula, and general summer camp support
- Troubleshoot technical issues and resolve instructor and parent concerns
Qualifications
* Dynamic, adaptable, hard-working, and personable individuals
- Experience with databases and basic functions
- Prior experience in customer support, game development, or related fields preferred
Education Requirements
* No specific educational requirement stated
Experience Requirements
* Prior experience in customer support, game development, or related fields preferred
Why work in Freehold, NJ
Freehold, NJ offers a vibrant community with access to diverse recreational activities and a rich cultural scene. With its proximity to major cities, you can enjoy a balance of small-town charm and urban amenities, making it an attractive place to live and work. If you're passionate about technology, education, and customer support, and are looking for a challenging and rewarding role that offers opportunities for growth and development, then apply today to join our team as a Seasonal Customer Support Technician for A.I. and Game Design Classes.
How to Apply
To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! [Apply to this job](https://www.get.it/job/seasonal-customer-support-technician-for-a-i-and-game-design-classes-in-freehold-nj-at-arenaflex_579743074205303939?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic) Apply for this job