Business Administration Apprentice ? 2026
About UsMercer & Hole is a Top 50 accountancy practice, which has recently celebrated its 120-year anniversary. We remain independent with 28 partners and approximately 300 employees across our four offices. We provide comprehensive accounting, tax, and advisory services to a diverse clientele. Mercer & Hole are Proud to be certified in the top 100 Great Place To Work�
- We are recruiting a Business Administrator offering an Apprenticeship development pathway. As such we seek a motivated and organised individual ? ideally with a minimum of three years? work experience, to join our established London administration team. This is an excellent opportunity to gain hands-on experience in a professional office environment while working towards a nationally recognised qualification the Level 3 Business Administration Apprenticeship. This role will provide the opportunity to experience varied tasks across the firm and multiple development pathway options post qualification.
- Answer calls and greet visitors professionally
- Handle incoming/outgoing mail (opening, scanning, franking)
- Manage client records, archives, and document security
- Maintain meeting rooms
- Provide refreshments for meetings
- Perform general reception tasks (couriers, orders, etc.)
- Assist with general admin across the office ?
- Manage diaries, meetings, and catering arrangements
- Draft correspondence from templates
- Complete client onboarding and compliance tasks
- File accounts and confirmation statements using software
- Prepare Excel workbooks and maintain technical resources
- Order stationery and support with the creation of partner reports
- Monitor emails and assist with communications
- Troubleshoot office equipment issues
- Coordinate training, events, and marketing/charity activities
- Liaise with Facilities on safety roles (Fire Officers/First Aiders)
- Minimum 5 GCSEs at grade A-C
- Minimum 3 years work experience ? Ideally in a public facing role ?
- Excellent written, oral communication and interpersonal skills
- Able to deal confidently and effectively with internal and external clients
- Strong knowledge of MS suite software (Word, Outlook and PowerPoint)
- High level of attention to detail and organisation standards
- Demonstrated ability to be self-reliant, proactive and use own initiative
- ? Proven ability to work effectively within a team
- Our Values and behaviours are based on TRUST!
- The firm with the family feel. Express gratitude. Smile. Be humble and confident. Have fun.
- We support what is important to you and show kindness in our behaviour to each other. We encourage each other to realise our potential.