Loan Surveillance Manager

Arbor Realty Trust, Inc. is a company that focuses on managing a portfolio of Investor Agency Loans. The Loan Surveillance Manager will oversee the quality and performance of these loans, assess risks, and engage with borrowers to ensure compliance and stabilization of assets.

Responsibilities

• Monitor quality and performance of an assigned commercial loan portfolio
• Responsible for timely satisfaction and compliance with Investor requirements
• Responsible for completing quarterly financial analyses to evaluate projects performance and discuss with borrowers any substantial variances noted
• Conduct Physical Property inspections, in order to evaluate property condition and follow up on any deferred maintenance observed. Additionally, conduct joint site visits with Agency partners to ensure properties are adequately maintained
• Conduct market research and analysis
• Loan document review and interpretation
• Identify areas of risk and evaluate long term viability of loans
• Complete Risk Ratings to proactively mitigate potential risk associated with each asset within the portfolio
• Develop and review Action Plans to communicate and address risk and corrective action steps being taken to mitigate that risk
• Engage in ongoing dialogue with borrowers relative to their stabilization plans, and budgets. Assess the attainability of these plans and ensure borrowers timely execution of these plans
• Engage in ongoing communication with appropriate Agency counterparts relative to issues at the properties, and borrowers’ efforts to stabilize the assets
• Request and review documentation relative to any Escrowed Reserves to determine and recommend release of funds held in connection with property improvement projects
• Request and review documentation relative to any insurance losses, easements, partial releases and any other issues that may arise to determine and recommend release of funds to ensure restoration
• Assist with other related projects as needed

Skills

• High school diploma or equivalent
• Bachelor's degree in Business, Finance, Real-estate, Accounting or a related discipline or equivalent work experience preferred
• 1+ years' experience in commercial real estate, mortgage servicing, loan underwriting, credit, risk management, financial analysis, or a combination thereof
• Advanced Microsoft Office skills
• Strong analytical skills with high attention to detail and accuracy
• Exceptional organizational, time management, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to prioritize work, achieve goals, and work under pressure in a fast paced environment
• Monthly Travel

Benefits

• Discretionary bonus
• Full range of medical
• 401(k) eligibility
• Paid time off benefits

Company Overview