Automation Field Sales Engineer

About Us

IDEC Corporation was founded in 1945 and is listed with the Tokyo Stock Exchange with the headquarters located in Osaka, Japan. IDEC designs, manufactures and markets control automation products throughout the world. The products which we develop with ardent devotion to safety, higher productivity and environmental improvements include switches, relays, PLCs, operator interfaces, explosion-proof products, and LED lighting. IDEC also provides customized control solutions, including robot system integration where absolute safety is required in places with people and robots working as a team. The Mission With a customer centric mindset, the Automation field sales engineer is expected to establish strong relationships throughout a customer’s organization (purchasing managers, maintenance, engineering departments, etc.) to ensure optimal customer satisfaction and revenue generation. Primary Role Responsibilities

• Manage all aspects of outside sales in specified territory.
• Hunt, develop, and maintain customer relationships through planned sales calls to existing and prospective customers.
• Expand IDEC OEM business based on company strategy and business plan.
• Identify and participate in the customer design cycle.
• Assist in trouble shooting bugs and problems at customer site.
• Ability to work with customers and product marketing to help define and develop custom products, ability to document and communicate requirements.
• Work with distributor and customer engineering staff to have IDEC products specified.
• Conduct IDEC product training sessions and new product updates for local distributors and end-user OEMs. Handle sales promotions.
• Manage local distribution mix to ensure IDEC product is a primary focus for continued growth.
• Logging all activities into CRM and keeping opportunities up to date frequently.

Desired Work Experience

• Minimum of 3 years of experience in technical sales, field engineering, or related roles.
• BS degree or comparable work experience required; engineering degree preferred
• Possess technical aptitude in one or more areas of: machine control, safety, operator interface, panel design, automated guided vehicles
• Experience in B2B sales, preferably in technical or engineering-focused industries.
• A proven track record of closing the sale.
• Familiarity with sales methodologies and CRM systems.
• Familiarity with relevant software applications and tools, such as CAD software and technical documentation.
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Familiarity with relevant regulations and compliance requirements.
• Must be able to work in an industrial and manufacturing environment daily as required.

Competencies

• Adaptability – Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills.
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation.
• Dependability - Follows instructions, responds to management direction; Keeps commitments.
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• · Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• · Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills.
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy.

Additional Requirements

• Interstate and international travel may be required.
• May need to be available outside normal working hours should issues arise.
• Must pass a security background check and drug screening.
• Travel: Ability to travel up to 50% or as required to meet with clients, attend trade shows, and visit project sites.

Pay: $75,000.00 - $85,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• Work from home

Experience:

• Manufacturing: 3 years (Preferred)

Location:

• Tennessee (Required)

Willingness to travel:

• 50% (Required)

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