Risk Services Specialist, Healthcare & Long-Term Care

What it’s like to be a Northbridge Risk Services Specialist, Healthcare & Long‑Term Care

As a Risk Services Specialist focused on healthcare, long‑term care, and social services, you’ll play a critical consultative role supporting our customers, brokers, and underwriting partners. You’ll conduct in‑depth risk assessments, engage directly with healthcare leaders and frontline staff, and translate complex exposures into practical, prioritized recommendations that improve safety, reduce loss, and support sustainable operations.

This role blends technical expertise with relationship‑building. You’ll work across hospitals, long‑term care and retirement homes, and community‑based organizations, helping customers strengthen programs related to patient and resident safety, infection prevention and control, workplace violence prevention, emergency preparedness, and more. You’ll also contribute to the evolution of our Risk Services offerings by developing tools, education, and best practices tailored to the healthcare and social services sector.

We want your talent!

If you are great at:

• Building trusted, consultative relationships with customers, brokers, and internal partners

• Communicating complex risk issues clearly to both clinical and non‑clinical audiences

• Analyzing claims trends, operational practices, and governance structures

• Prioritizing risks and developing practical, achievable improvement plans

• Managing multiple assignments while meeting service standards and timelines

• Collaborating with underwriting to support sound risk selection and account strategies

• Presenting, training, and facilitating discussions with diverse stakeholder groups

You have:

• Completed a 3 or 4 years post-secondary program

• Minimum 8 years of experience in risk management, loss control, health and safety, or operational risk, ideally within healthcare, long‑term care, retirement living, community care, or social services

• Experience conducting facility surveys, leadership and staff interviews, and specialized risk assessments (e.g., fire/life safety, evacuation, contractor/vendor risk, property features)

• Demonstrated expertise in healthcare, long-term care and social service risk areas such as patient/resident handling, slips/trips/falls, infection prevention and control, medication safety, safeguarding and supervision, workplace violence prevention, incident investigation, and emergency preparedness

• Proven ability to produce clear, accurate reports and risk narratives for customers, brokers, and underwriting

• A valid driver’s license and the ability to travel frequently

We really mean it when we say we put you first. Here are a few ways how:

• You will work from your home office, with the flexibility to create your own schedule. We also provide you with all the hardware you will need to set up your workspace!

• As you will be on the road, we will provide you with a company vehicle and take care of all additional expenses!

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $85,000 - $120,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

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Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.