Application Analyst, Outpatient Orders
Position Summary
The Epic Application Analyst – Outpatient Orders is responsible for the design, build, testing, implementation, and ongoing support of Epic functionality related to outpatient ordering workflows. This role focuses on Epic Ambulatory and Epic Orders/Order Transmittal (OTX) to ensure accurate, efficient, and reliable ordering processes across clinical operations.
The analyst partners closely with clinical stakeholders, technical teams, and interface/integration resources to support new lab connections, order routing, and downstream system integrations.
This is a fully remote position.
Benefits We Offer
- 100% Remote Work
- 100% Employer-Paid Medical Insurance
- Annual $1,500 HSA Contribution
- Generous Paid Time Off (PTO)
- 403(b) Retirement Plan with Employer Contribution
- Professional Development & Education Assistance
- Mission-driven culture focused on community health
Responsibilities
Application Build & Support
- Perform ongoing build, maintenance, configuration, and optimization within Epic Ambulatory, Orders, and Order Transmittal (OTX).
- Troubleshoot and resolve issues related to outpatient ordering, routing, release rules, preference lists, orderables, and transmittal workflows.
- Maintain application documentation, configuration standards, and change management protocols.
Collaboration & Cross‑Functional Work
- Work directly with clinical and operational stakeholders to gather requirements, validate workflows, and ensure system functionality meets business needs.
- Partner with Interface/Integration teams on build, testing, and deployment of new lab integrations, order routing enhancements, and downstream connections.
- Coordinate with project managers, testing teams, training staff, and other Epic analysts to support new features, releases, and upgrades.
Testing & Implementation
- Lead and participate in unit, integrated, regression, and user acceptance testing for upgrades and new functionality.
- Support go‑live planning, deployment, troubleshooting, and post‑go‑live stabilization.
- Identify opportunities for workflow improvements and system optimization.
Qualifications
Required
- Experience with Epic Ambulatory and/or Orders/Order Transmittal (OTX) build and support
- Strong understanding of outpatient clinical workflows, particularly ordering and lab routing
- Ability to work collaboratively across clinical, technical, and integration teams
- Strong analytical, troubleshooting, and communication skills
Preferred
- Epic Certifications in:
- Epic Ambulatory
- Epic Orders / Order Transmittal (OTX)
- Experience supporting HL7‑based integrations and lab system connectivity
- Prior healthcare IT or clinical systems support experience