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Software Engineer

Remote · USA Full-time New today

Aircall is an AI-powered customer communications platform that helps companies drive revenue and resolve issues faster. The Software Engineer for the Integrations team will design, develop, and optimize scalable cloud-based solutions while collaborating with cross-functional teams to deliver high-quality software and features.

Responsibilities

  • Participate in requirements analysis to help with providing the right technical and business solutions for our customers
  • Have key responsibilities within the design, architecture, and end-to-end delivery of your development
  • Write clean scalable code and test and deploy applications and systems
  • Revise, update, refactor, and debug code
  • Participate in code reviews to ensure code quality and share knowledge
  • Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
  • Involvement in product and platform performance optimization and live site monitoring
  • Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
  • Security is at the forefront of your mind in everything that you do

Skills

  • At least 1 year of professional experience in back-end or full-stack development
  • Expert level programming ability with Typescript (+React), Python, or Ruby
  • Deep understanding of software development practices, scalable system architecture, security best practices and cloud-based platforms
  • Proven understanding of distributed computing principles and experience with cloud-based platforms
  • Exceptional analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues
  • Excellent communication and collaboration skills, you should thrive while working in a cross-functional team environment
  • Experience with on-call rotations, and implementing monitoring and alerting systems
  • Comfortable working in a fast-paced, dynamic environment with evolving priorities
  • Experience deploying software to cloud-based platforms (AWS, Azure, GCP)
  • Experience with the complete software development life cycle, from design to deployment and operation
  • Experience with building secure, scalable, and performant software

Benefits

  • Medical, dental, and vision insurance is 100% covered
  • 401k plan with company matching!
  • Unlimited PTO — take the time you need to come to work feeling great!
  • Wellness, internet, and childcare reimbursements
  • Generous parental leave policy

Company Overview

  • Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://aircall.io/.
  • Company H1B Sponsorship

  • Aircall has a track record of offering H1B sponsorships, with 4 in 2026, 9 in 2025, 3 in 2024, 1 in 2023, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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