Human Resources Coordinator

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.

Step Up For Students empowers families to pursue the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential.

Our culture is rooted in two core values:

• Everyone is an asset
• Every event is an improvement opportunity

These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work.

The Human Resources Coordinator (HRC) is responsible for administering a wide range of human resources activities within the HR department. Reporting to the Senior Manager of Human Resources Operations, this role provides ongoing administrative support in HR policies, benefits, employee experience, payroll and reporting requirements. The HRC will play a crucial role in supporting the day-to-day operations of our HR department as well as serve as a subject matter expert on the department’s HRMS. This role will work closely with HR and employees to ensure smooth and efficient HR processes, data entry, and transactions.

Location: Remote (United States)

Key Responsibilities

• Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements.
• HRMS & People Analytics:
• Assesses current system and utilization; identifies and recommends improvements such as training, customization, and enhancements to maximize value and efficiency of the HRMS.
• Architects and administers the security protocols and user profiles to ensure appropriate information is shared with the appropriate parties, maintaining checks and balances.
• Performs customer service and help desk functions by answering employee requests and questions about system access and available information.
• Works with HR OPs with reporting key metrics, trends, analytics and ad hoc reports that help drive visibility, performance, and insights.
• Employee Records and Documentation:
• Maintain accurate and up-to-date employee records, maintaining data integrity of the HRMS.
• HR Policies and Compliance:
• Assist in the development and implementation of HR policies and procedures.
• Assist in the development and implementation of HR policies and procedures.
• Ensure compliance with labor laws and regulations by staying updated on changes and advising management on necessary actions.
• Employee Relations:
• Assists with answering and counseling staff on interpretation of HR policy and procedures.
• Gathers sensitive information for personnel matters and assists with employee relations issues.
• Benefits Administration:
• Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other voluntary benefits.
• Provide support in coordination of open enrollment processes, including communication, enrollment, and data management.
• Serve as the backup point of contact for employees regarding benefits-related inquiries, such as plan coverage, eligibility, and claims.
• Performs other duties as assigned.

Qualifications

• Must possess approximately three (3) to four (4) years of any combination of experience and/or education that demonstrates a commanding knowledge of Human Resources
• BA/BS degree in Human Resources or related field, or equivalent work experience
• Knowledge of Labor and Employment Laws
• Intermediate knowledge of Microsoft Office Suite
• Proven experience as an HR Coordinator or similar role
• In-depth knowledge of HRIS systems to include experience with Ceridian Dayforce

You’ll Stand Out If You Have

• SHRM-CP/SHRM-SCP or PHR/SPHR

Key Competencies

• Strong Cognitive Emotional Management (CEM) skills
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Proficiency in HR software and databases.
• Proactive and independent with the ability to take initiative.
• Proficient with Microsoft Office Suite or related software
• Strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

Interview Process

• Veriff Identity Verification
• Recruiter Video Interview
• Hiring Manager Video Interview

Why you’ll love working here

• Award-Winning Culture: We’ve been named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group and honored as one of the Healthiest Companies by Florida’s First Coast Worksite Wellness Council. Fast Company recognized us as one of the Best Workplaces for Innovators—proof that we foster an environment where big ideas and bold thinking are encouraged.
• Comprehensive Benefits: Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future.
• Flexibility & Work-Life Harmony: Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy.
• Growth & Development: From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way.
• Supportive Professional Environment: Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Collaboration isn’t just encouraged, it’s how we work.

Working Conditions and Equipment Use

• Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
• Valid driver license with proof of insurance.
• Must be able to lift up to fifteen (15) pounds.
• Frequent use of office machines to include telephone, computer, and printer.