Senior EHR Trainer

T-Rex is seeking a Senior EHR Trainer to build, implement, manage and deliver EHR system curriculum training in support of an upcoming Department of Homeland Security program. This work will be fully remote and require all candidates to successfully complete a suitability investigation for a Public Trust.

Responsibilities

• Manage and implement EHR system curriculums based on position-specific workflows.
• Collect data from customer satisfaction surveys to continuously evaluate course effectiveness. Utilize data to update and improve existing materials.
• Deliver content for instructor-led training (ILT) in accordance with enterprise standards.
• Deliver content for Optimization sessions in accordance with enterprise standards.
• Encourage classroom participation and facilitate change management for target audiences.
• Discover and apply customer needs/business knowledge to ensure client satisfaction of delivery outcomes.
• Prepare instructional aids and plans and determine training objectives and goals.
• Formulate training outlines and determines instructional methods, utilizing knowledge of specific training needs and effectiveness of such individual methods as individual training, group instruction, over the shoulder support, and virtual training.
• Evaluate effectiveness of training and development programs and utilize relevant evaluation data to revise or recommend changes in instructional objectives and methods.
• Coordinate or perform administrative functions necessary to deliver and document training programs.
• Provide formal and informal implementation guidance, integration, and change management support tasks (on the job training, formal and informal classroom, and over the shoulder training) in a dynamic and interpersonal setting to support functional users (medical and dental providers) requiring assistance in implementing, using, and integrating EHR solutions into the military medical clinical business process.
• Maintain an appropriate degree of knowledge, skill, and ability to provide functional support and perform system status checks as needed during system trouble ticket resolution.

Requirements

• A minimum of five (5) years experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.
• A minimum of two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record Software.
• Cerner Millenium training certification
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Must be fluent in verbal and written English and English medical terminology

T-Rex Overview

Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.

T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.

T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

In compliance with pay transparency guidelines, the annual base salary range for this position is $75,000 - $110,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.