Sr. Consultant - OCM and Program Management | Remote, USA

About the position This position will be fully remote and can be hired anywhere in the continental U.S At Optiv, we've created a team that combines Organizational Change Management (OCM) and Project/Program Management (PM) methodologies to meet our clients where they are and help them navigate change to achieve their cybersecurity maturity goals. In this role, this individual will be expected to utilize and customize proven OCM and PM approaches and frameworks to advise, educate, and implement clients in engagements that mature their cybersecurity programs. Our goal is to move clients’ technology, people, and processes from their current to future state as smoothly as possible. How you'll make an impact: Advises clients on OCM and PM leading practices, lessons learned, and trends while designing and integrating tailored OCM and PM solutions into broader client activities as a part of a team-based consulting delivery model Quickly builds an understanding of the clients’ business, current state, and desired outcome(s) Can confidently lead multi-practice engagements and drive internal growth of the ACT team in collaboration with the Practice Manager and team members Assesses, strategizes, plans, and communicates the needed OCM and PM activities to promote and optimize faster adoption and (ultimately) sustainment of cyber recommendations and proposed roadmaps Drives: stakeholder analysis; leadership alignment & engagement; change communications; change networks; change readiness assessments; job/role impact analysis; training/education; post-launch support; and key performance indicators Creates detailed project plans and dashboards (ex. Microsoft Project, JIRA), clearly and visually communicate project status, identify and overcome project roadblocks, and hold project teams and clients accountable for forward progress on engagements. Identifies and effectively utilizes data analysis techniques and professional acumen to identify root cause issues and determine the most appropriate method for improvement performance

Responsibilities

• Advises clients on OCM and PM leading practices, lessons learned, and trends while designing and integrating tailored OCM and PM solutions into broader client activities as a part of a team-based consulting delivery model
• Quickly builds an understanding of the clients’ business, current state, and desired outcome(s)
• Can confidently lead multi-practice engagements and drive internal growth of the ACT team in collaboration with the Practice Manager and team members
• Assesses, strategizes, plans, and communicates the needed OCM and PM activities to promote and optimize faster adoption and (ultimately) sustainment of cyber recommendations and proposed roadmaps
• Drives: stakeholder analysis; leadership alignment & engagement; change communications; change networks; change readiness assessments; job/role impact analysis; training/education; post-launch support; and key performance indicators
• Creates detailed project plans and dashboards (ex. Microsoft Project, JIRA), clearly and visually communicate project status, identify and overcome project roadblocks, and hold project teams and clients accountable for forward progress on engagements.
• Identifies and effectively utilizes data analysis techniques and professional acumen to identify root cause issues and determine the most appropriate method for improvement performance

Requirements

• Experience and knowledge of OCM principles, methodologies, and tools (e.g., Prosci, Kotter) to assess, build, and execute tailored OCM strategies and plans
• Experience with and/or certification in Program Management methodologies (i.e. Lean, Six Sigma, redesign, Agile, Scrum, Waterfall, etc.)
• Highly empathetic – builds trust and confidence with clients, understands that change isn't one-size-fits-all, the different audiences impacted by a change, and how to articulate their motivations to increase buy-in and adoption
• Experience with Camtasia video editing software and training material development, willingness to do voiceovers of training videos
• Excitement and willingness to take on complex, ambiguous, and unique problems with a high degree of quality and pride
• Strong ability to be agile and flexible to unique needs of clients
• Strong interpersonal skills; high standard of integrity and confidentiality
• Strong English written and presentational skills; ability to clearly communicate complex topics to a variety of audiences
• Demonstrated ability to work within and across leadership levels to facilitate successful change
• Demonstrated ability to coach and influence the behaviors and attitudes of individuals throughout the project/change process
• Proven ability to identify and perform appropriate process analysis and successfully present the case for change to a variety of audiences
• Experience with OCM and PM strategies in relation to rolling out cybersecurity efforts
• Bachelor's degree preferred, at least 5 years of related work experience in OCM, Program Management, and communications for large enterprises

Benefits

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

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