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Senior Change Delivery Lead >>Charlotte, Raleigh, Greensboro, NC (Remote possible)

Remote · USA Full-time New today

Location: Charlotte, Raleigh, Greensboro, NC Duration: 7-12+ Possible conversion Pay rate: $120-$140/hr. on W2 All Inc. Role responsibilities: Responsible for managing the change intake and governance function for the Finance organization and delivering multiple complex programs/projects that support the overall strategic objectives of Finance. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of large size and ensures standard intake and project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business' success.

  • Manages the change intake and governance function for the Finance organization and Business Change Lead (BCL) function, including ensuring change policy compliance, emerging project prioritization and funding, completion of project approvals/set up processes, and reporting on the Finance change portfolio.
  • Manages processes to proactively identify and review emerging bodies of work across Truist that may impact Finance/require additional Finance team engagement.
  • Support the delivery of strategic priorities and reporting needs, including special project intake/execution management, collaborating with senior leadership to create updates/materials for executive/risk/strategy reviews, etc.
  • Leads and influences cross functional teams to effectively support the Finance change portfolio, including throughout intake and in executing strategic projects in project/program manager and/or support capacities.
  • Oversees and/or prepares and maintains necessary intake, project, and Finance function materials and artifacts. Ensures documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
  • As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
  • Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of proposals and delivery plans.
  • Will serve as an individual contributor with ownership of processes and multiple complex project portfolios and will have indirect leadership of junior level internal and external resources, directing their day-to-day project activities and reviewing their work including providing project-related performance reviews to their direct leader. May manage a team providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.

Required Qualifications:

  • Bachelor's degree in a business-related field, or equivalent education and related training
  • 3-5 years of experience within a Finance organization (for familiarity with the organization's typical core functions, responsibilities, stakeholders, etc.)
  • 10 years of experience in consulting, project management or process improvement related role
  • Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments
  • Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
  • Thorough background of leading/applying process improvement methodologies (e.g., LEAN Six Sigma)
  • Experience with Waterfall and Agile project management methodologies
  • Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
  • Strong organizational skills and attention to detail
  • Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with executive and senior-level leadership and facilitate large-scale meetings
  • Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
  • Ability and willingness to learn and adapt as the needs of the job change
  • Demonstrated proficiency in computer applications, such as Microsoft Office software products/Copilot
  • Ability to travel as needed, occasionally overnight

Preferred Qualifications:

  • Five years of experience in the financial services industry or consulting
  • Project Management Professional (PMP) Certification
  • Process Improvement Professional (e.g. Six Sigma certification)

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