Director, Analytics (Social/ Digital)

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team.

We’re looking for a Director that is ready to jump in and lead a team to provide insights that help drive value for our clients. Our ideal candidate is passionate about finding the “why” behind performance, and eager to dig in with the team on everything from tackling daily challenges to solving long term capability issues and bringing new technology and innovation suggestions to the table.  

RESPONSIBILITIES

• Support our best-in-class client base by partnering with creative, strategy, and social media teams to provide insights that bring their marketing media presence to the next level
• Identify project KPIs and design a reporting roadmap that supports brand initiatives across priority social platforms
• Translate large datasets into actionable insights and present those findings across the organization to a variety of audiences
• Own measurement systems for your clients including managing data collection and recommending opportunities for additional streamlining
• Own audience, trend, and consumer research projects to provide insights and make strategic recommendations in partnership with other teams to help build your brands’ presence and achieve marketing goals.

MANDATORY SKILLS

• 6-8+ years experience in analytics, insights and data management roles.  Social/digital focus desired, must be comfortable evaluating social/digital data.  
• Proven track record of leading and developing analytics processes, particularly in a remote environment.
• Experience working in social media monitoring tools, social media management tools, and social listening tools (Sprinklr, Meltwater, Brandwatch, Tubular etc.)
• Experience working with data visualization and presentation software (Looker Studio, Tableau, Keynote, PowerPoint etc.)
• Experience building internal and competitive benchmarks
• Experience working with both paid and organic data analysis
• Written and verbal communication skills, with the ability to build strong relationships (both internally and with clients)
• Ability to conduct high level analysis and provide insights in a consumable presentation format that aids client understanding and provides creative and strategy teams with actionable next steps
• Has a finger on the pulse of emerging social trends and platforms, and can think critically about how to implement those best practices for our clients

REQUIREMENTS

• Proven ability to lead both external client relationships as well as influencing and enrolling senior stakeholders  
• Ability to identify opportunities and experience in collaborating across functions (Strategy and Creative) to provide data-driven insights that elevate overall performance 
• Proven experience building unique and comprehensive measurement frameworks for brands and talent partnerships, across both the paid and organic media spectrum
• The ability to lead core areas of audience insight, brand storytelling, and measurement strategy

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.