Operations Manager

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Operations Manager will coordinate Pinkerton's service delivery functions within an assigned geographical area and supports the Regional Operations Manager with employee management and administrative oversight.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Oversee and coordinate scheduling of the security consultants, part time employees, and contractors.
• Ensure all services are conducted in a timely and professional manner and aligned with Pinkerton’s Service Delivery Standards.
• Address questions and/or concerns quickly and effectively.
• Communicate employee performance concerns and/or status updates to the Regional Operations Manager.
• Serve as the point of contact in support of ongoing projects.
• Perform various investigative and protective details, as assigned.
• Assist with general administrative and operational functions.
• All other duties, as assigned.

Bachelor’s degree with at least three years of security operations and/or business management experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

• Able to carry out responsibilities with little or no supervision.
• Solid project management skills.
• Able to multi-task and organize workload for effective implementation.
• Results driven.
• Able to interact effectively at all levels and across diverse cultures.
• Serve as an effective team leader.
• Able to adapt as the external environment and organization evolves.
• Effective written and verbal communication skills.
• Maintain confidentiality when dealing with sensitive information.
• Computer skills; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.