Account Manager, Living and Care

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has an immediate opening for an Account Manager to help us grow our Living and Care division in the West Coast. This position is responsible for developing and maintaining customer relationships for the Living & Care division at Carpenter, specializing in Bedding & Furniture segment.

Carpenter Co. employees are committed to working hard to ensure production goals are met while maintaining operations excellence. As the Account Manager, you will be expected to develop and maintain working relationships with new and existing customers to ensure that they receive exceptional service and identify new sales opportunities.Timely follow up and problem resolution for the company and its customers is required, along with effective time management and travel when necessary.  This is a remote opportunity working from a home office.

Your additional responsibilities as Account Manager will include:

• Prepare and deliver product demonstrations and customer presentations.
• Forecast, track, and analyze historical and forecasted sales while understanding and analyzing the competitive marketplace.
• Review customer orders for accuracy and on-time shipping.
• Partner with customers to develop innovative products applicable to the market segment.
• Request pricing and samples, as needed.
• Complete and submit weekly reports, such as call reports, expense reports, pipeline reports and car mileage reports.
• Provide reliable feedback on marketplace conditions, competitive activity, customer trends and industry developments.
• Travel to visit customers, attend events and/or trade shows up to 50%.

Skills/ Requirements

• Bachelor’s degree in Business, Marketing or other related discipline
• 2+ years of prior sales/account management experience
• SAP experience preferred
• Bilingual: proficiency in English and Spanish (verbal and written)
• Strong interpersonal and negotiation skills
• Ability to adapt to changing environments, with demonstrated success in time management and self-direction.
• Proactive critical thinker, problem solver and results-oriented
• Ability to travel up to 50%
• Proficient in CRM systems (e.g., Salesforce) and Microsoft Office

• This is a remote opportunity working from a home office. The territory for this position is Southern California. Therefore, the selected candidate must reside near this region.

Carpenter Co. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.

Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.