IT Business Analyst Officer (finance / banking business)
We are seeking a results-driven and detail-oriented Business Analysis to join our team. The ideal candidate will play a critical role in analyzing business processes, gathering system requirements, and bridging the gap between business users and technical teams. Experience in loan or credit business systems is required.
Key Responsibilities
- Gather and analyze new business requirements from end-users and ensure alignment with business objectives.
- Evaluate and improve existing business processes, particularly in the areas of loan and credit system operations.
- Prepare and execute test cases for SIT (System Integration Testing) and coordinate with developers to resolve issues.
- Develop deployment documentation, ensuring that all changes have been tested and approved before going live.
- Provide user support for system enhancements, incident handling, and problem resolution.
- Act as a business consultant for the development team, helping to ensure solutions meet business needs.
- Contribute to system-related projects, including process improvement initiatives and system upgrades.
Job Expectations
- Work closely with key stakeholders and end-users to ensure requirements are clearly understood and met.
- Analyze, document, and map current and future business processes.
- Coordinate effectively between business and technical teams.
- Produce clear and comprehensive documentation including requirement specs, user stories, and test plans.
- Assist in preparing and supporting User Acceptance Testing (UAT).
Qualifications
- Bachelors degree or higher in Business Administration, Computer Science, Information Systems, or a related field.
- 5–7 years of experience as a Business Analyst in the leasing or loan business
- Proven experience in loan or credit business systems is required.
- Strong knowledge of business analysis methodologies, tools, and documentation techniques.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to manage multiple tasks under limited resources and within tight deadlines.
Functional Competencies
- In-depth understanding of loan or credit business processes
- Business requirement analysis and process improvement
- Solution design and system documentation
- Familiarity with technical tools for analysis and testing