Admin Specialist (US-based)

COMPANY OVERVIEW

JDI Integrations is a US-based Service-Disabled Veteran-Owned Small Business (SDVOSB) that specialized in supplying US government organizations with physical security solutions, expeditionary site solutions, storage optimization solutions, communication solutions, and general contracting services. The company is committed to providing customers with seamless end-to-end services that include end-user training, product warranties, and technical support services.

JOB DESCRIPTION

This is a full-time remote role for an Admin Specialist (US-based). The Admin Specialist will be responsible for a range of day-to-day administrative duties and will work closely with the C-suite and operational staff. The Administrative Assistant should have strong interpersonal skills, a strategic mindset, and excellent English language abilities for success in this role.

RESPONSIBILITIES

• Act as the primary point of contact for internal and external stakeholders, managing communications and inquiries on behalf of the Administrative Director.
• Handle confidential information with utmost discretion and always maintain a high level of professionalism.
• Drafting, proofreading, editing documents, correspondence, and creating process documents.
• Managing database, managing, and organizing shared drive documents, and other data-related tasks.
• Creating and updating reports and documents as needed.
• Providing general administrative support to team members and managers.
• Assisting with onboarding new employees and facilitating training programs.
• Create offers and respond to requests for quotation emails.
• Help creating invoices, expense reports, and purchase orders.
• Assisting with projects and tasks as assigned by management.
• Conducting research, collecting data, and preparing proposals, presentations and training materials.

QUALIFICATION

• Based in the USA
• Bachelors degree or higher (degree in Business Administration preferred)
• Prior experience as an Administrative Assistant or similar role.
• Ability to manage multiple tasks efficiently and accurately.
• Proficient in Microsoft Office Suite, Monday.com, and Slack.
• Strong organizational skills, time management, and attention to detail.
• Experience in project management preferred.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with care.
• Problem-solving skills and adaptability.
• Proactive, with the ability to anticipate needs and take initiative
• Experience creating Standard Operating Procedures (SOPs) and processes
• Detail-oriented with a strong focus on accuracy and completeness
• Prior experience working with an American company is preferred.
• RFQ (Request for Quotation) experience is a plus, but not required
• Bonus points for experience with template and form design.