Admissions Coordinator

Description

Admissions Coordinator Location: Remote, must work in PST or MST Time Zone Employment Type: Full-Time, W-2 Employee, Non-Exempt

Hourly Rate: $27-30/hour, paid bi-weekly Schedule/Hours: Monday-Friday 8am-5pm PST or MST (no nights or weekends!) Reports To: Director of Operations

Join a mission-driven team making a meaningful difference in mental health care at NeuroStim TMS Centers, Washington’s leading provider of Transcranial Magnetic Stimulation (TMS) Therapy. We are seeking a compassionate, detail-oriented Admissions Coordinator to be the patients first point of contact, guiding them through the initial steps of their mental health journey.

Primary Responsibilities Include (but are not limited to)

• Manage incoming and outgoing calls, texts, and emails for new and returning patients.
• Schedule consultations and send out New Patient Packets (NPP).
• Use Salesforce to handle patient follow-ups and maintain organized communication records.
• Guide patients through registration and portal account creation.
• Coordinate provider referrals and verify insurance eligibility.
• Reconnect with previous patients to schedule follow-ups.
• Provide administrative support to ensure a seamless onboarding experience.
• Collaborate closely with clinical teams to support patient care.

Compensation & Benefits (Full-Time Employees are eligible for)

• Competitive Hourly Rate: $27-30/hour, paid bi-weekly
• Bonus Potential: Up to $10,000 annually
• 401(k) retirement plan with employer match up to 4%
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources
• Generous paid time off and additional paid holidays

Requirements

Admissions Coordinator Qualifications

• Minimum of 1 year experience in healthcare administration or patient coordination is required
• Excellent communication and customer service skills
• Experience with CRM systems (Salesforce preferred)
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Must be able to work Pacific or Mountain Standard Time hours

If you’re ready to join a team where your work makes a real difference — and where your growth is encouraged — we’d love to meet you.

Apply today and learn more about us at neurostimtms.com

About NeuroStim TMS Centers

NeuroStim TMS Centers is a growing network of outpatient mental health clinics specializing in evidence-based, noninvasive treatments for depression and other mood disorders. We focus on delivering high-quality Transcranial Magnetic Stimulation (TMS) and interventional psychiatric services to patients who have not found relief through traditional treatment approaches. Our team is made up of dedicated clinicians and professionals who value clinical excellence, collaboration, and patient-centered care.

We foster a professional, ethical, and inclusive work environment that encourages growth, learning, and innovation. As we continue to expand access to advanced mental health treatments, we are seeking mission-driven clinicians who are passionate about evidence-based care and want to be part of a collaborative, forward-thinking organization.

NeuroStim TMS Centers is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

NeuroStim TMS Centers is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

NeuroStim TMS Centers is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to [email protected].