Information Analyst, PHIEA

About the Department

Are you passionate about transforming data into meaningful insights that drive organizational success? Pennie®, Pennsylvania’s state-based health insurance marketplace, is seeking a detail-oriented and collaborative Information Analyst to join our team. If you enjoy solving problems, improving data processes, and working in a mission-driven environment, this is the opportunity for you!

Position Duties

As an Information Analyst, you will play a central role in helping Pennie interpret and apply its data to organizational decision-making. You will examine program datasets, identify significant trends, and develop well-structured reports that inform teams across the organization. Your work will support strategic planning, strengthen operational performance, and ensure Pennie meets its reporting obligations to state and federal partners. By transforming raw information into meaningful insights, you will contribute directly to Pennie’s ability to fulfill its mission and improve services for individuals throughout the Commonwealth.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Qualifications

QUALIFICATIONS

• At least two years of professional quantitative analytical experience utilizing data preparation, statistical analysis, or data visualization software programs; and
• A bachelor's degree in business administration, computer science, data analytics, healthcare analytics, information technology, statistics, or a related field (or an equivalent combination of education and experience in lieu of a bachelor's degree)

Additional Requirements

• You must currently reside in or be willing to relocate to Pennsylvania for the duration of your employment.
• You must be able to perform essential job functions.

Preferred Qualifications (not required)

• Experience with Affordable Care Act (ACA) federal- or state-based exchanges and/or Medicaid programs
• Experience with Sisense business intelligence software
• Experience with Genesys customer experience and call center technology

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.