[Remote] Bilingual Collections Specialist
Note: The job is a remote job and is open to candidates in USA. GoodLeap is a technology company providing innovative financing and software solutions for sustainable products. They are seeking a Bilingual Collections Specialist responsible for resolving overdue bills and collecting payments, while maintaining compliance with company policies.
Responsibilities
- Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
- Identify accounts with overdue payments and find solutions to help bring their loan to a current status
- Maintain daily, weekly and monthly collection and metric goals
- Outbound/Inbound calls with clients to resolve debts owed
- All in compliance with Goodleap’s collections policies and procedures
Skills
- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office applications
- Self-motivated and extremely goal-oriented
- Team Player
- Professional demeanor
- Bilingual English/Spanish required
- Prior telemarketing experience with financial products preferred
Company Overview
Company H1B Sponsorship