[Remote] Renewal Inside Sales Executive, Government Accounts (Remote in US)
Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is seeking a Renewal Inside Sales Executive for Government Accounts within their SendTech Solutions Digital Shipping team. The role focuses on managing existing government business through outbound calling, ensuring client satisfaction and retention, while contributing to the company's Annual Recurring Revenue goals.
Responsibilities
- Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling
- Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
- Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right size solutions
- Overcome sales hurdles by positioning program benefits, features, and the company’s value proposition
- Partner with internal teams to resolve all errors and client escalations
- Identify and implement changes needed to improve performance
- Focus on improving the client’s overall experience
Skills
- Must reside in the United States
- Must be legally authorized to work in the US
- Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
- Have the technology to work successfully at home
- Minimum of 1 year experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
- Ability to overcome objections effectively to close the sale
- History of consistent and strong follow-up on sales opportunities through phone and email communication
- Initiate outbound sales calls in a confidential remote work environment
- Mastery of Customer Relationship Management (CRM) tools such as Salesforce
- Experience working with Government, Non-Government Organizations (NGO), and Non-Profit accounts
Company Overview