Sales Support Officer – Remote
Administration
Manila ,
Philippines
Description
Position at FiltaGlobal Philippines Inc. Location: Work From Home - Greater Metro ManilaSchedule: Monday to Friday, 6:00 AM – 3:00 PM PHT About the Company Our client is a specialized networking services firm dedicated to designing and building enterprise-grade infrastructure. As industry leaders in complex network deployments including Wi-Fi, LAN, and security solutions, they partner with global technology providers to deliver high-end consultancy and technical excellence. The organization operates with a "one team" philosophy, valuing innovation, total ownership, and excellence in every delivery. Due to sustained global growth, they are expanding their Philippines-based team to provide critical support to their international operations. Why You’ll Love Working With Us- HMO healthcare for you and your 1 dependent (with COVID insurance).
- 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
- 13th-month bonus and Government-mandated benefits.
- Equipment will be provided + internet allowance.
- Access to work in one of our Manila-based offices.
- Member Wellness Program + Regularization drink.
- Paid birthday leave + birthday cake.
- Welcome gift packs + Work anniversary gifts.
- Year-End Party + Christmas hamper.
- Execute Financial Documentation: Prepare accurate quotes and statements of work (SOW) while processing purchase orders and invoices.
- Streamline Communications: Liaise with distributors and suppliers to meet customer requirements and provide timely product information and ETAs.
- Data Management: Maintain and update sales databases and CRM records to ensure 100% accuracy and completeness.
- Cross-Functional Coordination: Partner with internal departments like Project Management and Accounts to synchronize project planning, expenses, and goods receipts.
- Performance Reporting: Generate and prepare sales reports and other documentation for the sales team and leadership.
- Professional Experience: Proven corporate background in sales support, sales operations, or administrative roles.
- Industry Knowledge: Experience within technology services and a strong understanding of delivering IT service solutions like hardware, licensing, and managed services.
- Technical Proficiency: High level of computer and IT skills, specifically proficiency in Excel and working knowledge of MS Visio.
- Software Expertise: Proficiency in CRM systems (such as Hubspot or Accelo) and hardware ordering platforms like Kaseya.
- Communication Skills: Ability to communicate fluently in English (verbal and written) with a professional telephone manner for client liaison.
- Core Competencies: Excellent attention to detail and the ability to conduct routine activities according to a strict schedule.
- Familiarity with Australian organizations and business culture.
- Corporate experience specifically in the ICT or networking fields.
- Basic accounting knowledge.
- Prior experience coordinating with organizational resellers and distributors.