Credentialing and Onboarding Specialist

TransUnion is a company that fosters collaboration and innovation, providing a dynamic work environment. The Credentialing and Onboarding Specialist role focuses on analyzing business and customer information, primarily for credentialing new customers and managing enablement codes.

Responsibilities

• Interpret and analyze a wide range of business and customer information, with a primary focus on credentialing new customers, re-credentialing existing customers, and creating and managing enablement and subscriber codes
• Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
• Continual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be audited
• Collaboration with Management as a point of escalation when needed, for complex problem solving
• Performance of due diligence examination and or investigation on more complex cases as well as those involving additional geographic areas outside US not to exceed more than 30% of the actual work to be performed
• Authentication of end users permissible purpose/authorized uses based on local government regulations and laws
• Assessment of certified intended use of services and or products requested on more complex packages and/or packages from geographic areas outside US
• Examination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources approved in the US
• Determination, verification and authentication of applicant’s federal, state, city/municipal and other government regulatory requirements including those on international soil
• Assessment and determination of applicant’s business legitimacy based on local government requirements per applicable country
• Enforcement of TransUnion policies regarding credentialing and ability to make recommended amendments to the same, based on working experience

Skills

• 1-3 years experience Credentialing and/or Onboarding
• Identifying, articulating, and solving complex problems based on submitting business unit needs and local governmental regulations
• Proficiency with Excel
• Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
• Continual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be audited
• Collaboration with Management as a point of escalation when needed, for complex problem solving

Benefits

• Flexible time off for exempt associates
• Paid time off for non-exempt associates
• Up to 12 paid holidays per year
• Health benefits (including medical, dental, and vision plan options and health spending accounts)
• Mental health support
• Disability benefits
• Up to 12 weeks of paid parental leave
• Adoption assistance
• Fertility planning coverage
• Legal benefits
• Long-term care insurance
• Commuter benefits
• Tuition reimbursement
• Charity gift matching
• Employee stock purchase plan
• 401(k) retirement savings with employer match
• Access to TransUnion’s Employee Resource Groups

Company Overview