[Remote] Collections Representative (Experience Required!)
Note: The job is a remote job and is open to candidates in USA. PestCo is one of the largest Pest Control companies in the US, offering pest control services across key markets. The Collections Representative will assist the Accounts Receivable department with heavy collections, invoicing, and customer communication, ensuring timely payments and maintaining accurate records.
Responsibilities
- Heavy phones
- Provide invoices and statements to customers
- Cross Train on other accounting/billing processes
- Updating Compliance Companies with current insurance information
- Monitor branch accounts receivable and identify overdue accounts
- Contact customers with overdue accounts and attempt to collect the overdue amount. (Heavy phones)
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer
- Resolve customer issues and complaints concerning billing
- Collaborate with other departments and managers on problem resolution
- Assist with special projects and analysis
Skills
- High school diploma or equivalent
- Strong Communication skills effectively through verbal, written and in person
- Strong customer service and in-person presentation skills
- Strong attention to detail and accurate record keeping
- Self-motivated
Benefits
- Health Insurance
- PTO
- 401(k) matching
- Life Insurance
- Advancement opportunities
Company Overview