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Deal Desk Associate

Remote · USA Full-time New today

Informa TechTarget is a leader in B2B technology, seeking a detail-oriented Deal Desk Associate to join their Order Management department. The role involves reviewing contracts at the pre-sale stage, managing the contract process, and ensuring compliance for successful campaign delivery.

Responsibilities

  • Serve as a strategic and tactical business partner to Sales team to facilitate deals
  • Ensure proper order documentation and terms before system entry and order approval
  • Review and approve client-generated SOWs, PO's and IOs to support sale of media and related products to ensure compliance with company standards
  • Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to: Pricing models and discounting Revenue Recognition Approvals collection
  • Coordinate completion of vendor procurement processes
  • Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)

Skills

  • Bachelor's degree required
  • 1 to 2+ years of relevant experience
  • Excellent oral and written communication skills
  • Understanding of contracts management and commercial contracts review/support including experience working with IronClad or other CLMs
  • Ability to organize and solve requests in a queue
  • Detail-oriented and extremely reliable – team player
  • Possesses a sense of urgency as well as the ability to multi-task and prioritize
  • Accurate data entry skills
  • Problem solving ability
  • Ability to demonstrate initiative and work independently
  • Experience with Salesforce Cases helpful, but not required

Benefits

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
  • Broader impact: take up to four days per year to volunteer with a philanthropic organization
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world

Company Overview

  • Informa TechTarget provides purchase intent-driven marketing and sales services for enterprise technology companies. It was founded in 1999, and is headquartered in Newton, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.techtarget.com.
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