Merchandising Operations Support, BCI

Bell is a leading telecommunications company focused on building a more connected future through innovative solutions. The Merchandising Operations Support role is critical in facilitating in-store merchandising campaigns and ensuring effective communication and execution across various retail channels.

Responsibilities

• Manage trouble tickets and store inquiries regarding merchandising, fixtures, POP, etc
• Drive innovation and simplicity - identify opportunities and drive process improvements, standardization and strategic thinking to gain efficiencies for in-store execution
• Support Marketing Communications team with day to day administrative tasks as well as assist with one-off projects as required
• Update and create merchandising planograms, including accurate representation of regional marketing elements to support leaseline tactical updates in the visual merchandising system (VMS)
• Support on broadcasting leaseline same day and next day changes to Corporate and Dealer Channel leads
• Develop communications & store surveys and photo audits on new product launches and projects
• Liaise with team on planogram timing and execution
• Forecast print quantities for merchandising elements and coordinate distribution
• Provide merchandising support – extra requests (POP, logins, training etc) projects, zone Expansions and adaptations
• Support the Retail channel in identifying challenges and coming up with creative solutions to their visual merchandising/fixture problems
• Other duties as assigned

Skills

• A university degree or college diploma
• Adequate knowledge of French is required for positions in Quebec
• Self-motivated willing to take initiative to see tasks through to completion
• Critical thinker - asking questions and identifying root cause
• Great communicator – outstanding written, verbal, and listening skills
• Analytical mind - able to identify trends and proactively foresee issues
• Eye for detail and nuances
• Excellent organizational and project management skills
• Agile – able to work independently in a fast-paced and dynamic environment
• Experience in channel execution programs, sales support and visual merchandising is preferred
• Advanced skills in MS Office including Excel, Word, and PowerPoint
• Knowledge of our Visual Merchandising System (VMS) preferred

Benefits

• Medical, dental, vision and mental health benefits
• 35% discount on our services
• Access exclusive offers from our partners

Company Overview