Global Sales Operations, Revenue Optimization Manager; Remote

Position: Global Sales Operations, Revenue Optimization Manager (Remote) Crowd Strike, Inc. Full time R27459 As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Reporting to our Global Sales Operations Performance & Compensation Director, Crowd Strike seeks experienced professionals for the role of Global Sales Operations Revenue Optimization Manager. This role will be instrumental in implementing and optimizing revenue-impacting programs across the global sales organization, ensuring consistent policy application, and driving commercial excellence at scale. As a result-oriented team member, this individual will have demonstrated success in working with sales leadership teams across the geographies with proven skills in relationship building with internal stakeholders, planning & executing for business scale and velocity, and maximizing outcomes for the company. As a key member of Global Sales Operations, the Revenue Optimization Manager will leverage a high degree of business acumen to: objectively partner with and guide the sales and finance leadership teams on deal effectiveness, ARR impact, program and policy management; be a key stakeholder to drive commercial effectiveness at scale as we seek to grow regionally and globally. What You'll Do: Deal Effectiveness, Reviews, and Approval Management

• Assess the commercial effectiveness of complex deal structures and serve as a resource for sales and finance leadership on commercial deal evaluation
• Collaborate with sales and finance leadership to define and administrate commercial offers to optimize short and long-term ARR performance
• Review non-standard deals for compliance with established protocols
• Provide analytical support and serve as a business representative for continuous enhancements and automations to support programmatic improvements to program

Compensation

Program Management

• Serve as a primary resource for compensation and policy exception requests
• Partner with the commissions team to translate compensation program materials into field-friendly formats
• Support commissions team and sales leadership team with evaluation of compensation effectiveness of programs (plan components, SPIFFs, etc.)
• Support compensation program audits and compliance reviews

Policy & Rules of Engagement (ROE) Management

• Serve as a primary resource for executing the global ROE policy implementation
• Develop and recommend process enhancements to improve operational efficiency
• Partner with data analytics to maintain dashboards for policy monitoring
• Drive cross-functional alignment with CPQ, Deal Desk, Finance, Commissions, HR, and Legal teams

What You'll Need:

• 5+ years of experience in Revenue/Sales Operations, Sales, Finance, or related field
• Bachelor's degree in Business, Finance, Sales, or related field is required.
• Strong analytical skills with the ability to interpret and manipulate data. Experience with CRM systems (Salesforce) and data visualization tools (Tableau) is preferred.
• Must be successful in driving change management, and in achieving support, engagement, and coordination with stakeholders in sales.
• Prior experience with software/SaaS enterprise licensing models, software revenue recognition principles, and pricing strategies preferred.
• Ability to quickly synthesize data and provide recommendations. Strong written communication skills to document recommendations.
• Have high emotional intelligence - solves problems, coaches…

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