Vice President, Coding Quality Assurance

Description Why you’ll want to work at nimble! Interested in becoming a part of a dynamic sales team? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high growth mode through acquisition with a laser focus on positive culture building! Who we are: nimble solutions (“nimble” and f/k/a National Medical) is currently seeking a Vice President, Coding Quality Assurance. nimble provides revenue cycle outsourcing services to ambulatory surgery centers (“ASCs”), surgical practices, surgical hospitals, and anesthesia groups. This is a great opportunity to join a market-leading brand serving a high-growth end market while gaining valuable experience working closely with executive leadership. This role provides leadership to the quality assurance team by establishing tools, workflows, policies, and procedures to ensure consistency. Additionally, the VP will monitor results to ensure that the quality and production of work meet expectations while also maintaining the quality assurance program for coding resources onshore and offshore, across multiple specialties, to ensure that timelines are met. The Vice President, Coding Quality Assurance, will also be responsible for developing and maintaining a process to identify risk and partner with education and operations to ensure quality scores exceed the service requirements. On a typical day, you will:

• Creates and manages ongoing coding quality assurance program requirements, including standard operating procedures, sampling, scoring, and performance management methodology
• Monitors QA scores for onshore and offshore coding resources by specialty and client. Provides feedback to education and operation teams to establish action plans
• Monitor trends to identify educational needs for onshore and offshore resources
• Identifies risk to establish specialty or client-specific targeted QA plans, which require continuous monitoring and remediation plans
• Maintains an internal QA plan for the team to ensure the quality and integrity of the program
• Oversees the preparation of the client reporting related to quality scores and associated action plans
• Partners with the business unit to create a comprehensive team to support the clients and the coders
• Provides subject matter expertise in coding-related inquiries to both internal and external stakeholders
• Provides strategic leadership to the team and maintains employee engagement

Requirements

Who you are... Education and Experience:

• 10 years of coding experience
• 5+ years of leadership experience
• 5 years of Quality Assurance auditing experience

Skills and Competencies:

• Excellent communication and interpersonal skills required
• Must be task-oriented and have the ability to prioritize multiple projects with competing priorities
• Ability to analyze documentation and perform data analysis
• Ability to work independently in a fast-paced environment
• Solution-oriented when managing workflow, client, or internal obstacles
• Strong decision-making, judgment, and analytical skills
• Ability to direct and collaborate with internal and external stakeholders
• Ability to influence internal customers and key stakeholders
• Effectively establish and build partnerships with external customers
• Demonstrate ability to effectively lead a team of direct resources

Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results. Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit. Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up and driving appropriate decisions for the organization based on sound risk/reward analysis Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations. Location:

• This is a remote work position

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