Senor Lead Health & Benefits Consultant
About the position We are seeking a talented individual to join our Health & Benefits team at Mercer. This role can be based in any of our offices in Seattle, Washington. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Lead Health & Benefits Consultant, you will manage and advise client accounts for our large market employers 2000+ lives regarding their medical, dental, life, and disability benefit plans and programs. You will the subject matter expert to our clients and negotiate with benefits carriers and vendors to secure health and welfare plan coverage, acting as the primary consultant and relationship manager for our clients. We will count on you to: Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies. Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues. Determine the full scope of services provided to clients and set roles/responsibilities within the client team. Effectively communicate Mercer's position on the latest industry trends to clients. Be accountable for revenue and profitability for client accounts and projects. Monitor project success in terms of scope, budget, timeliness, and client satisfaction. Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients. Set strategic direction and create demand for new products/services in the marketplace.
Responsibilities
- Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
- Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
- Determine the full scope of services provided to clients and set roles/responsibilities within the client team.
- Effectively communicate Mercer's position on the latest industry trends to clients.
- Be accountable for revenue and profitability for client accounts and projects.
- Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
- Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients.
- Set strategic direction and create demand for new products/services in the marketplace.
Requirements
- BA/BS degree.
- Minimum of 10+ years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex healthcare benefits challenges.
- Renowned expertise and industry reputation in the health & benefits field.
- Client-facing experience in a consulting environment.
- Life & Health License
Nice-to-haves
- Strong, innovative sales and marketing skills, with the ability to effectively market organizational strengths.
- Superior analytical and mathematical skills, along with strategic planning, communication, and listening skills.
- Proven management skills in leading large, complex projects.
Benefits
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
- health and welfare benefits
- tuition assistance
- 401K savings and other retirement programs
- employee assistance programs
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