Experienced Co-Op Project Manager – Airport Customer Service, Cargo, and Clean Operations (Spring 2025)

At arenaflex, we're dedicated to providing exceptional customer experiences that exceed our passengers' expectations. As a Co-Op Project Manager in our Airport Customer Service, Cargo, and Clean Operations teams, you'll play a vital role in shaping the future of our airport operations. Join our dynamic team and contribute to the success of one of the world's leading airlines.

About arenaflex

arenaflex is a global airline that connects people and cultures around the world. With a rich history spanning over a century, we've built a reputation for excellence in customer service, operational efficiency, and innovation. Our commitment to safety, security, and sustainability has earned us numerous awards and recognition within the industry.

Airport Customer Service, Cargo, and Clean Operations

Our Airport Customer Service, Cargo, and Clean Operations teams are responsible for delivering exceptional customer experiences across 300 destinations, 52 countries, and six continents. We support over 22,000 airport operations professionals who work tirelessly to ensure our passengers have a seamless and enjoyable journey. As a Co-Op Project Manager, you'll work closely with our teams to:

• Measure and analyze current performance: Identify areas for improvement and develop data-driven solutions to enhance our operations.
• Implement project management skills and practices: Apply industry-leading project management methodologies to drive efficiency, productivity, and performance.
• Work across business units with various stakeholders: Collaborate with cross-functional teams to deliver projects that impact multiple departments.
• Provide process engineering and/or internal consulting services: Offer expert advice and guidance to our teams to optimize processes and improve customer experiences.
• Participate in data collection efforts: Gather and analyze data to inform project decisions and evaluate the impact of proposed operational changes.
• Identify and implement improvements to existing processes: Develop and implement innovative solutions to increase efficiency, productivity, and performance.
• Recommend ideas for new ways to provide optimal customer service: Develop and propose new ideas to enhance our customer experience and evaluate their impact.

Co-Op Program Overview

Our Co-Op Program offers undergraduate students the opportunity to gain hands-on experience in our Airport Customer Service, Cargo, and Clean Operations teams. As a Co-Op Project Manager, you'll work in one of these three teams:

• Airport Customer Service (ACS): Focus on delivering exceptional customer experiences across our airport operations.
• Cargo (CGO): Work on projects that impact our cargo operations and ensure timely delivery of packages and freight.
• Global Clean: Focus on maintaining a clean and safe environment for our passengers and employees.

What You Need to Succeed

To be successful in this role, you'll need:

• Undergraduate students in pursuit of a bachelor's degree: In fields such as industrial engineering, Business Administration, Analytics, Statistics, Economics, Aviation management, or similar.
• Availability for three alternating semesters: Commit to working with us for three semesters, with breaks in between.
• Professional presentation and communication skills: Effectively communicate with various levels of leadership and present yourself professionally.
• Team-oriented and supportive of continuous improvement methodologies: Collaborate with our teams to drive innovation and improvement.
• Strong organizational, project management, and verbal/written communication skills: Apply industry-leading project management methodologies to drive efficiency, productivity, and performance.
• Proficiency in Microsoft Office Suite: Excel and PowerPoint skills are essential for this role.
• Willingness/ability to learn new skills: Embrace new challenges and develop your skills to drive success.
• Embraces diverse people, thinking, and styles: Foster a culture of inclusivity and respect.
• Consistently prioritizes safety and security of self, others, and personal data: Ensure a safe and secure work environment.
• Possesses a high school diploma, GED, or high school equivalency: Meet the minimum educational requirements.
• Is at least 18 years of age and has authorization to work in the United States: Meet the minimum age and work authorization requirements.

What Will Give You a Competitive Edge

To stand out in this role, you'll need:

• Ability to digest large amounts of data and information: Analyze complex data and develop actionable insights.
• Comfortable working in group and individual settings: Collaborate with our teams and work independently to drive projects forward.
• Track record of seeking leadership roles: Demonstrate leadership skills and a willingness to take on new challenges.
• Ability to develop effective presentations: Communicate complex ideas and data to leaders in an efficient and effective manner.
• Desire to learn leadership techniques and best practices: Develop your leadership skills and apply them to drive innovation and progress.
• Desire to learn more about the airline industry and interest in Delta as a company: Develop a deep understanding of our industry and our company.

Career Growth Opportunities and Learning Benefits

As a Co-Op Project Manager at arenaflex, you'll have access to:

• Mentorship and coaching: Work with experienced professionals to develop your skills and knowledge.
• Training and development programs: Participate in industry-leading training programs to enhance your skills and knowledge.
• Networking opportunities: Connect with our teams and build relationships that will last a lifetime.
• Career growth opportunities: Develop your skills and experience to drive your career forward.
• Learning benefits: Access to industry-leading tools and technologies to enhance your learning experience.

Work Environment and Company Culture

At arenaflex, we're committed to creating a work environment that's inclusive, respectful, and supportive. Our company culture is built on:

• Innovation and creativity: Encourage new ideas and approaches to drive innovation and progress.
• Collaboration and teamwork: Foster a culture of collaboration and teamwork to drive success.
• Safety and security: Prioritize the safety and security of our employees, customers, and assets.
• Diversity and inclusion: Celebrate our differences and foster a culture of inclusivity and respect.
• Community involvement: Give back to our communities and support local initiatives.

Compensation, Perks, and Benefits

As a Co-Op Project Manager at arenaflex, you'll receive:

• Competitive compensation: Receive a competitive salary and benefits package.
• Perks and benefits: Enjoy a range of perks and benefits, including health insurance, retirement plans, and paid time off.
• Professional development opportunities: Access to industry-leading training programs and mentorship opportunities.

Conclusion

If you're a motivated and ambitious individual who's passionate about delivering exceptional customer experiences, we want to hear from you. As a Co-Op Project Manager at arenaflex, you'll have the opportunity to work with our teams to drive innovation and progress. Apply now and take the first step towards a rewarding career with arenaflex. Apply for this job