Experienced Customer Strategy & Engagement Solutions Advisor – Transportation Management and Logistics Expert

At arenaflex, we're dedicated to revolutionizing the way businesses approach customer engagement and strategy. As a Customer Strategy & Engagement Solutions Advisor, you'll play a pivotal role in supporting our sales efforts and driving growth in the transportation management and logistics industry. If you're passionate about delivering exceptional customer experiences and have a knack for creative problem-solving, we want to hear from you.

About arenaflex

arenaflex is a leading provider of innovative logistics and transportation solutions, empowering businesses to navigate the complexities of the supply chain with ease. Our team of experts is committed to delivering exceptional customer experiences, and we're looking for talented individuals like you to join our mission.

Job Summary

As a Customer Strategy & Engagement Solutions Advisor, you'll be responsible for supporting the sales efforts of arenaflex's Transportation Management division. This role requires a unique blend of analytical, creative, and interpersonal skills, as you'll work closely with sales teams, lines of service, and operational units to design and implement customized business solutions. Your primary responsibilities will include:

Primary Responsibilities

* Collaborate with sales teams, lines of service, and operational units to design creative business solutions that meet the evolving needs of our customers.

• Facilitate sales leads through the solution design, proposal, and pricing process, ensuring seamless communication and effective problem-solving.
• Develop and maintain detailed P&Ls, pricing files, and sales collateral to support sales efforts.
• Create and manage libraries for sales/marketing content, RFP and RFI responses, and PowerPoint presentations to ensure consistency and accuracy.
• Design and implement reporting tools to track sales pipeline and other key performance indicators.
• Utilize Salesforce to create and manage inputs for detail and accuracy, customize formatting, and create and run reports for all Managed Transportation and Consulting opportunities.
• Perform other duties as assigned by management.

Education and Experience

* Bachelor's Degree in Logistics, Supply Chain, Business, Economics, or a related field.

• Minimum 5-7 years of experience in solution design, sales support, implementation, project management, facilitation, and strong MS Office Suite skills.
• Proven track record of delivering exceptional customer experiences and driving business growth through creative problem-solving and strategic thinking.

Knowledge, Skills, and Abilities

* Strong communication skills (oral and written) to organize ideas and make clear, logical, and persuasive presentations.

• Strong interpersonal skills to develop and maintain effective relationships with management, sales teams, and customers.
• Ability to analyze complex data and develop actionable insights to inform business decisions.
• Proficiency in MS Office Suite, particularly Excel, PowerPoint, and Word.
• Experience with Salesforce and other CRM platforms.

Working Conditions

This role will be based in our Lombardi Ave office in Green Bay, WI, with occasional work in a warehouse environment. arenaflex is committed to providing a safe and inclusive work environment, and we're happy to accommodate reasonable accommodations for qualified individuals with disabilities.

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and we're committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in our application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected].

Compensation and Benefits

Our compensation reflects the cost of labor across several US geographic markets, and pay is based on several factors, including market location, job-related knowledge, skills, education/training, and work experience. The pay range for this role is $58,656.00 (Min) - $83,787.00 (Mid) - $109,739.00 (Max) Yearly.

Why Join arenaflex?

* Collaborate with a talented team of experts in the logistics and transportation industry.

• Develop your skills and expertise through ongoing training and professional development opportunities.
• Enjoy a dynamic and inclusive work environment that values diversity, equity, and inclusion.
• Contribute to the growth and success of a leading provider of innovative logistics and transportation solutions.

How to Apply

If you're passionate about delivering exceptional customer experiences and have a knack for creative problem-solving, we want to hear from you. Apply now to join our team as a Customer Strategy & Engagement Solutions Advisor and take the first step towards a rewarding career with arenaflex. Apply Job! Apply for this job