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Remote Customer Product Specialists – Entry Level

Remote · USA Full-time New today

At arenaflex, we're passionate about delivering exceptional products that meet the evolving needs of consumers. As a leading consulting firm specializing in product testing and product development work, we're on a mission to revolutionize the way companies bring innovative products to market. We're now seeking highly motivated and detail-oriented individuals to join our team as Remote Customer Product Specialists – Entry Level. As a Product Tester, you'll play a vital role in shaping the future of consumer products by providing valuable feedback to top brands and market research firms.

About arenaflex

arenaflex is a dynamic and forward-thinking consulting firm that's dedicated to helping companies create products that truly resonate with consumers. With a strong focus on product testing and development, we design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide real-time user feedback to companies and market research firms. Our goal is to ensure that products are properly certified and meet the needs of the market, ultimately driving business growth and success.

Key Responsibilities

As a Remote Customer Product Specialist – Entry Level, you'll be responsible for:

  • Properly documenting In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
  • Taking care of the product being tested and using it responsibly
  • Reading and strictly following the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
  • Participating in private chat rooms opened by market research firms to discuss the product being tested
  • Writing reviews as requested in the In-Home Usage Test Daily Schedule for each project
  • Utilizing MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)

Requirements

To succeed in this role, you'll need:

  • The ability to follow specific instructions and maintain attention to detail
  • A curious spirit and a willingness to learn
  • The ability to work 15-25 hours per week and commit to a certain routine
  • Access to a computer and a reliable internet connection
  • Access to a digital camera or cell phone that takes pictures
  • Honesty and reliability
  • Good communication skills (an asset)
  • Be at least 18 years old

Benefits

As a Remote Customer Product Specialist – Entry Level, you'll enjoy:

  • A very competitive pay rate (between $25/hour and $45/hour, depending on the project)
  • Weekly pay
  • Flexibility to work around your own schedule
  • The opportunity to learn about an exciting industry
  • The ability to telecommute (work from home, work, or school)
  • Most of the time, you can keep the product you tested

Why Join arenaflex?

At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. As a Remote Customer Product Specialist – Entry Level, you'll have the opportunity to:

  • Work with a dynamic and forward-thinking team
  • Contribute to the development of innovative products that shape the future of consumer markets
  • Learn from experienced professionals in the industry
  • Enjoy a flexible and autonomous work environment
  • Take advantage of opportunities for career growth and development

How to Apply

If you're a motivated and detail-oriented individual who's passionate about product testing and development, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about the application process and to submit your application. Apply Now!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating a work environment that's inclusive and respectful of all individuals. Apply for this job

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