Technical Account Manager

Job Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: Are you an engineer with expertise developing embedded controls, robotics, or digital signal processing systems—and a passion for helping customers succeed? Do you enjoy collaborating with world‑class technology companies and working across a wide range of applications? MathWorks is seeking a Principal Technical Account Manager (TAM) to drive technical strategy for the adoption of MATLAB and Simulink across some of our leading customers. In this technical sales role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions, lead technical engagements, and enable customers to implement Model-Based Design for development of next‑generation technologies in areas such as embedded control systems, robotics, digital signal processing, and more. You will also team up with Application Engineering, Marketing, Development, and other domain experts to deeply understand customer needs and empower them to achieve success with MathWorks solutions. This role is based in Santa Clara, CA, with a hybrid schedule (Tues–Thurs in office). Travel up to 25% is required. U.S. citizenship is required due to the nature of the work.

Why You’ll Love This Role:

• Work directly with cutting‑edge technology companies.
• Engage across a broad range of technical applications, gaining exposure that accelerates both your technical and business skills growth.
• Make a meaningful impact by enabling engineers to solve real‑world challenges through the use of MathWorks tools.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

Own the strategy for driving adoption and customer success for leading tech companies. Develop technical roadmaps that align MathWorks solutions with customer strategic initiatives. Champion MATLAB and Simulink adoption across engineering teams and programs.

Lead high‑impact technical engagements across multiple domains. Coordinate cross‑functional technical teams including Application Engineers, Consulting, Training, and Development. Understand customer workflows, challenges, and program priorities; recommend impactful solutions. Guide customers in improving engineering efficiency, design workflows, verification processes, and Model‑Based Design adoption.

Work closely with Sales Account Managers to co‑develop account strategies. Partner with Marketing to highlight customer success stories, identify market‑specific messaging, and develop user community engagement plans. Collaborate with Consulting and Training organizations to drive product adoption and successful project execution. Work with Development teams to incorporate customer feedback into product roadmaps.

Represent MathWorks in executive‑level technical discussions. Identify new opportunities across application areas—embedded control, robotics, DSP/audio, image processing, semiconductor workflows, and more. Continually expand your technical and business skills through exposure to diverse customer programs and technologies.

Qualifications

• Expertise with embedded systems
• A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.
• Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
• Visa sponsorship will not be provided for this position.

Additional Qualifications

• U.S. citizenship is required due to the nature of the work.
• Proficiency in MATLAB and Simulink.
• Demonstrated experience interfacing with customers and leading technical discussions.
• Strong communication, relationship‑building, and program management skills.
• Ability to influence technical direction across large organizations.
• Strong background in control design and testing for embedded controllers and/or robotics is preferred.
• Experience with embedded digital signal processing workflows is a plus.
• Familiarity with image processing, audio algorithms, computer vision, or thermal/electrical system modeling is a plus.
• Experience supporting or working within industries such as telecommunications, electronics, semiconductors, or advanced robotics is a plus.