Training & Development Specialist I (Bilingual) - Indianapolis, IN

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? YOUR ROLE As a Trainer, you will be embedded with deployment teams to deliver hands-on training to warehouse and office staff, support end-user adoption, and provide operational expertise during system cutovers. You will work closely with Implementation Engineers, Process Super Users, and the Implementation Training Manager to translate complex systems and process changes into user-friendly training experiences. We are looking for an experienced Trainer to lead the development and delivery of all training materials, tools, and programs to support user adoption and operational readiness. WHAT ARE YOU GOING TO DO? Training & Support

• Build and maintain a standardized training curriculum aligned to Manhattan Active WMS/OMS capabilities and operational workflows.
• Deliver hands-on training sessions for site operations and administrative staff using Manhattan IT System Stack.
• Translate system and process documentation into practical, user-friendly instruction.
• Provide on-site coaching and shoulder-to-shoulder support during go-live and ramp-up periods.
• Guide users on day-to-day tasks such as receiving, picking, inventory management, and order fulfillment using the new systems.
• Define role-based learning paths and system usage expectations for each user group.

Documentation & Tools

• Collaborate with Implementation Engineers and Process Super Users to develop and maintain work instructions, job aids, quick reference guides, and process documentation.
• Ensure all training materials are consistent with configuration, process design, and CEVA best practices.
• Capture real-time feedback from trainees to continuously improve training content and methods.

Deployment Readiness & Issue Resolution

• Serve as a first line of support for user questions and issues during and after go-live.
• Identify and escalate system issues or knowledge gaps to the appropriate teams.
• Support User Acceptance Testing (UAT) and validate training effectiveness through floor-level observation.

Continuous Improvement

• Capture feedback from each deployment to enhance training materials and improve future rollouts.
• Maintain a library of updated training documents, including SOPs, work instructions, quick reference guides, and e-learning modules.
• Ensure training aligns with CEVA's commitment to operational excellence and safety.

WHAT WE ARE LOOKING FOR Education & Experience

• High school diploma required; associate or bachelor's degree preferred.
• 3+ years of experience in warehouse operations, training, or systems support.
• Experience with Manhattan Acrtive WMS systems and logistics processes is highly desirable.
• Prior involvement in technology or process rollouts is strongly preferred.

Skills & Competencies

• Strong interpersonal skills with the ability to train and support a variety of audiences.
• Comfortable working in fast-paced, hands-on warehouse environments.
• Clear communicator with the ability to simplify complex topics.
• Proficient with Microsoft Office (especially PowerPoint and Excel); familiarity with learning tools a plus.
• Willing and able to travel extensively to deployment sites across North America.
• Strong preference for bilingual candidate able to conduct training in Spanish and English

WHAT DO WE HAVE TO OFFER?

• Competitive salary and travel compensation.
• Full suite of benefits including health, dental, vision, and life insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Opportunities to grow within a global logistics leader.

Location: Remote, preferrably in Indianapolis, IN / 50 - 75% Travel Required (North America) ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. #LI-JS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program. Apply tot his job Apply To this Job