MSP Channel Manager | Remote or Grand Rapids, MI

Job Description

What we do: At US Signal we pride ourselves on providing innovative solutions and exceptional customer experiences to help businesses and individuals succeed. Our dynamic and passionate team works in a collaborative and supportive environment to drive success for our clients and employees alike. We value long-term relationships and strive to create a challenging and rewarding workplace where employees can grow personally and professionally. We are seeking a highly motivated and results-driven MSP Channel Manager to join our dynamic sales team. The ideal candidate will be responsible for identifying and acquiring new Managed Service Providers (MSPs) as clients and driving revenue growth through strategic cloud services sales. This position requires a strong understanding of cloud technologies, excellent communication skills, and a proven track record in consultative selling to MSPs. This position can be based either remotely or in our Grand Rapids, MI office location. FUNCTIONS/RESPONSIBILITIES:

• Client Acquisition: Identify and target potential MSP clients, understanding their business needs, and effectively communicating the value proposition of our cloud services.
• Sales Strategy: Develop and execute a comprehensive sales strategy to achieve revenue targets and expand the company's footprint within the MSP market.
• Relationship Management: Cultivate and maintain strong relationships with key decision-makers within MSP organizations, understanding their pain points and providing tailored solutions.
• Product Knowledge: Stay abreast of industry trends and our cloud services offerings to effectively articulate the benefits and differentiate our solutions in the market.
• Collaboration: Work closely with internal teams, including marketing, technical support, and product development, to ensure a seamless customer experience and successful implementation of services.
• Sales Reporting: Provide regular updates on sales activities, progress towards targets, and market feedback to the sales leadership team. Expert in verbal communications and customer service

Experience and Skills What you bring to the team:

• Proven Sales Experience: Minimum of 5 years of successful B2B sales experience, with a focus on selling cloud services or related technologies.
• Previous experience in sales or client relationship or service in the MP community is required.
• Bachelor's degree in computer science, technology, communications or engineering is a plus.
• Understanding of MSPs: Familiarity with the Managed Service Provider market, including an understanding of their business models, challenges, and opportunities.
• Technical Acumen: Strong understanding of cloud technologies like virtual servers, RMM, cybersecurity, backup, & DR solutions. Familiarity of Windows servers, RDS servers, architecture and design.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex technical information in a clear and concise manner.
• Results-Driven: Track record of meeting or exceeding sales targets and driving revenue growth.
• Relationship Building: Proven ability to build and maintain strong, long-lasting customer relationships.
• Self-Motivated: Ability to work independently, prioritize tasks, and manage time effectively. Intense dedication to client service and development.
• Work Environment: Fast paced based on quota achievement and new client targets.
• Valid, active driver's license with a good driving record as defined by US Signal's current insurance provider.

What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:

• Hybrid work environment for greater work-life balance
• Generous paid time off policy, including vacation, sick time, and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness program to promote overall employee well-being
• Health club reimbursement
• Paid volunteer time
• Business casual dress code

The base pay range for this role is estimated to be $90,000 - $100,000 at the time of posting. This does not include commission earned. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Working Conditions and Physical Demands: This position operates in a variety of environments. Most of the time is spent working remotely, but occasional travel may be required. All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. Equal Opportunity Employer Job Benefits What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:

• Hybrid work environment for greater work-life balance
• Generous paid time off policy, including vacation, sick time, and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness program to promote overall employee well-being
• Health club reimbursement
• Paid volunteer time
• Business casual dress code

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