Applications System Engineer - Ncino/salesforce Administrator (remote In Wa, Or, Ca, Id, Ut, Az, Nv, Mt, Or Co)
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. The Application Systems Engineer supports and administers the bank's critical business applications through best practices. This role will be responsible for leading the ongoing development, configuration, administration, and support of nCino applications across all business line channels. Service as a technical SME for the Salesforce platform and provides hands-on support for new development and maintenance of nCino, Salesforce, and related applications. In addition, identify improvements to address problem areas or inefficiencies and plan necessary system changes and upgrades to meet growing business needs. In this role you will have the opportunity to: - Provide daily support and maintenance of nCino platform and related applications to meet evolving business needs. - Design and implement business processes using standard/custom objects and fields, including formula fields, page layouts, and security rules. - Analyze nCino platform features, releases, and upgrades to align with organizational vision and achieve maximum business impact. Administer technical system parameters to meet business needs following established procedures. - Oversee system change requests and facilitate internal system user group meetings as requested. Evaluate the impact of new features on the nCino and Salesforce platform and associated applications, data flows, and workflows. - Collaborate with business and technical support teams for issue resolution and knowledge creation. Document procedures for installation, upgrades, customizations, system flows, and data flows. - Stay current on new features in nCino and related applications, including major and minor releases, sandbox refreshes, for nCino, Salesforce, and related applications. - Analyze enhancement requests on existing systems and recommends solutions and/or options. Use advanced configuration for process automation and solution enhancement. - Lead feature and bug prioritization efforts with stakeholders to achieve the highest benefit to the organization. Research, analyze, and recommend cost effective technical alternatives and problem solutions. - Manage software testing process which includes developing and managing the test plans. Develop system and functional requirements and associated acceptance criteria to be used in test cases. - Offer technical expertise on various aspects of the nCino platform. Monitor and ensure performance uptime and maintainability of systems. Make recommendations to eliminate future production problems or service outages. - Coach, mentor, and train others as system subject matter expert. Develop and or revise procedures, identifying and acting on opportunities for continuous improvement. - Ensure compliance with policies, procedures, security requirements, and government regulations, and respond to information requests for audit and compliance reviews. Qualifications - 4 or more years of experience maintaining and servicing nCino/Salesforce platforms through advanced configuration and administration to facilitate business processes with substantial exposure to project-based work structures and technical operations experience required - Bachelor's Degree: Computer Science or other related field required (an equivalent combination of education and experience may be considered) - Salesforce Certified Administrator or Salesforce Certified Advanced Administrator, nCino Consumer, Small Business and Commercial function and/or Certification preferred - Experience in Apex and Financial Services Cloud preferred Knowledge, Skills, & Abilities - Advanced scripting techniques or developing applications - SQL experience to retrieve and/or update data preferred. - Proficient in programming languages like C#, [ASP.net](http://ASP.net), and SQL Stored procedures. Knowledge of network operating systems and relational databases is a plus. - Intermediate skills in MS Office and SQL development. Experience with Windows Server, SQL Server, IIS, and networking. - Understanding of quality assurance practices, data integration, and Business Intelligence tools. - Strong organizational skills with banking process knowledge. Can analyze complex technical problems accurately and work well in teams. - Ability to coach team members, prioritize tasks, and solve problems in high-pressure environments. - Extensive knowledge of federal and state IT laws and regulations. Travel - Up to 20% Compensation & Benefits - Targeted starting compensation range is based on location and experience: $90,000 - $120,000 - Incentive compensation may be awarded for eligible roles - Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life - Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays - 401k (up to 4% match with immediate vesting) - Tuition reimbursement (minimum service requirement) - Read more about these and additional benefits at: Employee Benefits | Banner Bank Apply tot his job Apply To this Job